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Thuma
Thuma
11 – 50 Darbuotojai
Elektroninė prekybaMažmeninė prekyba
„Thuma“ yra mažmeninės prekybos ir elektroninės komercijos prekės ženklas, daugiausia dėmesio skiriantis apgalvotai suprojektuotiems miegamojo baldams ir namų reikmenims. Įmonės kolekciją sudaro lovos, čiužiniai, komodos, lentynos, naktiniai staliukai, sėdimi baldai, patalynė, vonios kambario prekės, kilimai ir kiti miegamojo aksesuarai, įskaitant „Classic Bed“ lovą ir „Hybrid Mattress“ čiužinį. Įmonė pabrėžia patvarias, tvarias medžiagas ir nesenstantį dizainą, aptarnaudama klientus, vertinančius apgalvotai parinktus, išskirtinės estetikos baldus. „Thuma“ taip pat siūlo apsilankyti fizinėje pagrindinėje parduotuvėje Niujorke ir rengia virtualias konsultacijas, padedančias pirkėjams išsirinkti jų namams tinkamus gaminius.
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Darbai įmonėje

Director of Home Delivery — San Francisco Hybrid

Lead Thuma’s white-glove delivery operation, carrier strategy, and outbound logistics network. Improve transportation efficiency while protecting the premium furniture customer experience.

USJungtinės ValstijosCAKalifornija
150 000 $ – 185 000 $ / metai
HibridinisVisas etatasVadovasPrivaloma Kalba: anglųDirektorius

Aprašymas

  • Own Thuma’s outbound logistics strategy and costs across parcel, freight, and white-glove delivery
  • Manage executive relationships with carrier partners and lead quarterly business reviews
  • Enforce carrier performance standards and service accountability
  • Advocate for a consistent, high-quality delivery experience across customer touchpoints
  • Establish delivery SOPs and partner with Customer Experience to eliminate root causes
  • Lead carrier negotiations, RFPs, and contract renewals
  • Reduce shipping costs while meeting or improving delivery quality targets
  • Manage outbound KPIs spanning delivery quality, damage, transit time, cost per order, SLA attainment, and satisfaction
  • Evaluate, onboard, and scale carriers and capabilities as the delivery network grows
  • Optimize middle-mile operations through lane consolidation, multi-stop routing, and carrier mix decisions
  • Reduce transit damage in partnership with Packaging, Product, and carrier teams
  • Apply TMS, AI, and automation tools to improve rating, routing, reporting, and workflows
  • Deliver executive-ready reporting on outbound quality and transportation spend
  • Build, coach, and develop a strong outbound logistics team
  • Promote accountability, cost discipline, analytical decision-making, and continuous improvement
  • Collaborate with Distribution and Delivery, Fulfillment Operations, Customer Experience, Finance, Retail, and executive leaders

Reikalavimai

  • At least 10 years of experience in outbound logistics, transportation, or supply chain, including substantial big-and-bulky home furnishings delivery experience
  • Hands-on experience building or managing white-glove, final-mile delivery networks across multiple markets and providers
  • At least four years of people leadership experience, including coaching and developing managers
  • Demonstrated success negotiating carrier RFPs, rates, and contract renewals to lower costs and improve service
  • Experience managing annual transportation budgets with responsibility for cost and quality results
  • Strong understanding of parcel, LTL, middle-mile freight, and final-mile economics, including surcharges, dimensional pricing, and accessorials
  • Outstanding analytical capability
  • Advanced Excel skills and proficiency with reporting and business intelligence tools
  • Ability to create models and turn analysis into operational decisions
  • Experience applying AI and automation to logistics workflows is a strong plus
  • Excellent communication and executive presentation skills
  • Ability to influence senior leaders and cross-functional stakeholders
  • Experience with direct-to-consumer, premium, or design-led brands is preferred
  • Willingness to travel to carrier facilities, distribution centers, and delivery markets at least every other month or as needed

Privalumai

  • 401(k) plan with company matching on contributions up to 6%
  • Medical, dental, and vision insurance with substantial employer contributions
  • Fully paid parental leave
  • Company-sponsored One Medical and WellHub memberships
  • Employee stock option plan
  • Flexible working hours
  • Flexible paid time off
  • Hybrid work model
  • 13 company holidays annually
  • 40% discount on nearly all Thuma products
  • $100 monthly cell phone stipend
  • Up to $150 monthly commute reimbursement
  • Complimentary Thuma product credit worth up to $3,000 upon joining

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