Beth Israel Lahey Health ауруханалар, мамандандырылған медициналық көмек көрсету орталықтары және кең клиникалық қызметтер желісі арқылы Массачусетс пен Нью-Гэмпширдегі қауымдастықтарға қызмет көрсететін денсаулық сақтау жүйесі. Оның медициналық қызметтер портфеліне жедел жәрдем, алғашқы медициналық көмек, шұғыл көмек, ортопедия, мінез-құлық денсаулығы, дәріхана және үйде күтім көрсету қызметтері кіреді. Бұл қызметтер өмірінің әртүрлі кезеңдеріндегі және қажеттіліктері әрқилы пациенттерді қолдауға бағытталған.
39 000 қызметкері бар Beth Israel Lahey Health пациенттерге көрсетілетін көмекті медициналық зерттеулермен және білім берумен ұштастырады. Оның денсаулық сақтау және медициналық сақтандыру бағыттары үйлестірілген әрі жекелендірілген көмек көрсете отырып, қоғам денсаулығын жақсартуға бағытталған.
Onsite Risk Manager – Beth Israel Deaconess Hospital Plymouth
Lead risk management at Beth Israel Deaconess Hospital Plymouth, overseeing patient safety, claims, regulatory compliance, and event investigations. Advance high-reliability care through risk reduction, staff education, and performance improvement.
Сипаттама
- Lead the hospital’s Risk Management office and promote safety, accountability, and continuous improvement
- Manage actual and potential claims for BID–Plymouth across all stages
- Assess loss exposures, evaluate organizational impact, and coordinate with CRICO, legal counsel, and insurers
- Oversee the Safety Event Reporting system
- Investigate sentinel events, near misses, and adverse events within 72 hours, including follow-up and leadership updates
- Lead Root Cause Analyses, Collaborative Case Reviews, Failure Mode and Effects Analyses, and related improvement initiatives
- Create corrective action plans to resolve system vulnerabilities and prevent recurrence
- Assist providers with disclosure discussions involving patients and families
- Meet with patients, families, and staff to address concerns and support constructive resolutions
- Work with clinical and administrative leaders to monitor adverse outcomes, malpractice claims, and complaint or grievance responses
- Develop and deliver risk management orientation, continuing education, and targeted training for staff and physicians
- Act as the hospital’s agent for legal service of process and coordinate litigation activities
- Advise staff participating in legal proceedings
- Serve as the primary hospital liaison to Massachusetts DPH, the Boards of Registration in Medicine and Nursing, and the Joint Commission
- Lead adverse-event investigations and responses while overseeing required reporting, Safe Medical Devices Act compliance, and equipment recalls
- Report risk experience, claims activity, and improvement work to Administration and governing bodies
- Support strategies that strengthen reliable clinical systems and improve patient safety outcomes
Талаптар
- Bachelor’s degree in healthcare, nursing, or an allied health discipline
- Current Massachusetts license issued by the applicable Board of Registration
- At least two years of experience in healthcare risk management or patient care management
- Risk management experience in an acute-care setting is preferred
- Ability to work independently and communicate effectively throughout the organization
- Knowledge of performance improvement, patient safety, and risk management practices, including Root Cause Analysis, Failure Modes and Effects Analysis, disclosure, basic statistics, run charts, and control charts
- Strong organizational, analytical, and technology skills, including Microsoft Word, Excel, and PowerPoint
- Database experience is preferred
- Strong written and verbal communication abilities
- Effective listening skills
- Comfort working in emotionally charged situations with patients, families, and staff
- Experience resolving conflicts
- Prior direct responsibility for regulatory affairs and claims management is strongly preferred
- CPHRM certification or the ability to obtain it within the first year of employment
- Ability to satisfy physical and environmental requirements involving movement, lifting, keyboard and telephone use, concentration, and problem solving
Артықшылықтар
- Influenza vaccination is provided as a condition of employment
- Full-time, 40-hour Monday-through-Friday daytime schedule