Ferguson
Ferguson
Ferguson тұрғын үй және коммерциялық нарықтарға сантехника мен HVAC өнімдерін жеткізіп, құрылыс, өндіріс және логистика салаларындағы мамандарға қызмет көрсетеді. Компанияның өнім ассортиментіне су жылытқыштар, сантехникалық бөлшектер, HVAC жүйелері, құралдар және тазалау жабдықтары кіреді. Компания сантехника мен HVAC жұмыстарына арналған салалық өнімдерді практикалық ресурстармен ұштастырып, жаңа құрылыс және қайта жөндеу жобаларын қолдайды.

HVAC Warranty Claims Coordinator at Ferguson — Remote

Process HVAC warranty claims, issue customer credits, and resolve warranty questions for Ferguson. This full-time remote role supports customers and associates across the United States by email.

Сипаттама

  • Process HVAC warranty claims for multiple vendors
  • Issue customer credits promptly
  • Respond to customer and associate inquiries by email, provide updates, and resolve issues
  • Provide HVAC warranty guidance and troubleshoot claim-related problems
  • Handle rising claim volumes while maintaining efficient service
  • Use Ferguson’s internal systems and case management applications

Талаптар

  • At least two years of customer service experience
  • Clear and effective written and verbal communication
  • Highly organized with strong attention to detail
  • Professional and trustworthy in every interaction
  • Able to perform effectively in a fast-moving, changing work environment

Артықшылықтар

  • Medical health insurance
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Life insurance
  • 401(k) plan with company matching
  • Mental health coverage
  • Gender-affirming benefits
  • Family-building benefits
  • Paid parental leave
  • Associate discounts
  • Opportunities to participate in community initiatives
  • Eligibility for bonus or incentive programs

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