EXL
EXL
EXL — ұйымдарға операцияларын жетілдіруге және тиімдірек шешімдер қабылдауға көмектесу үшін деректерді, талдауды және технологияларды пайдаланатын бизнес-консалтинг және қызмет көрсету компаниясы. Оның жұмысы операцияларды басқаруды, шешімдер аналитикасын және цифрлық трансформацияны қамтиды. Компания денсаулық сақтау, сақтандыру, қаржы және логистика салаларындағы клиенттерге қолдау көрсету тәжірибесіне ие. EXL деректер ғылымын практикалық бизнес сараптамасымен ұштастырып, әр ұйымның мақсаттарына, операциялық моделіне және салалық ерекшеліктеріне бейімделген шешімдер әзірлейді.

Finance Operations Executive - Insurance Collections

Finance operations executive responsible for insurance collections, OTC accounts, account quality, reporting, and payment dispute resolution in Noida.

Сипаттама

  • Administer office supplies, meeting coordination, correspondence, and recordkeeping
  • Review and monitor account quality
  • Assign accounts in accordance with established guidelines
  • Complete account closures within required timelines
  • Verify transaction quality against defined parameters
  • Follow company policies and operating procedures
  • Collect outstanding balances using fair and appropriate methods
  • Contact customers to obtain collection or payment information
  • Investigate and resolve account disputes
  • Support customer satisfaction through rapport, clear communication, and timely issue resolution
  • Meet process targets in accordance with SLAs and KSFs
  • Compile reports for assigned accounts
  • Create business review templates for performance evaluations

Талаптар

  • Bachelor's degree or equivalent graduate qualification
  • 1–3 years of professional experience
  • Strong analytical ability
  • Background in finance and accounting insurance collections
  • Experience with OTC and accounts receivable operations
  • Previous SAP ERP experience is advantageous
  • Proficiency in Microsoft Excel
  • Strong computer navigation and keyboarding abilities
  • Effective negotiation skills
  • Clear written and verbal communication
  • Strong listening and comprehension skills
  • Customer-service orientation and professional telephone etiquette
  • Ability to multitask, prioritize, and manage daily activities

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