EXL
EXL
EXL एक व्यावसायिक परामर्श और सेवाएँ प्रदान करने वाली कंपनी है, जो संगठनों को डेटा, विश्लेषण और प्रौद्योगिकी का उपयोग करके संचालन में सुधार करने और बेहतर निर्णय लेने में सहायता करती है। इसके कार्यों में संचालन प्रबंधन, निर्णय विश्लेषण और डिजिटल रूपांतरण शामिल हैं। कंपनी को स्वास्थ्य सेवा, बीमा, वित्त और लॉजिस्टिक्स के क्षेत्रों में ग्राहकों का सहयोग करने का अनुभव है। EXL डेटा विज्ञान को व्यावहारिक व्यावसायिक विशेषज्ञता के साथ जोड़कर ऐसे समाधान विकसित करती है, जो प्रत्येक संगठन के लक्ष्यों, संचालन मॉडल और उद्योग-परिस्थिति के अनुरूप होते हैं।

Finance Operations Executive - Insurance Collections

Finance operations executive responsible for insurance collections, OTC accounts, account quality, reporting, and payment dispute resolution in Noida.

विवरण

  • Administer office supplies, meeting coordination, correspondence, and recordkeeping
  • Review and monitor account quality
  • Assign accounts in accordance with established guidelines
  • Complete account closures within required timelines
  • Verify transaction quality against defined parameters
  • Follow company policies and operating procedures
  • Collect outstanding balances using fair and appropriate methods
  • Contact customers to obtain collection or payment information
  • Investigate and resolve account disputes
  • Support customer satisfaction through rapport, clear communication, and timely issue resolution
  • Meet process targets in accordance with SLAs and KSFs
  • Compile reports for assigned accounts
  • Create business review templates for performance evaluations

आवश्यकताएँ

  • Bachelor's degree or equivalent graduate qualification
  • 1–3 years of professional experience
  • Strong analytical ability
  • Background in finance and accounting insurance collections
  • Experience with OTC and accounts receivable operations
  • Previous SAP ERP experience is advantageous
  • Proficiency in Microsoft Excel
  • Strong computer navigation and keyboarding abilities
  • Effective negotiation skills
  • Clear written and verbal communication
  • Strong listening and comprehension skills
  • Customer-service orientation and professional telephone etiquette
  • Ability to multitask, prioritize, and manage daily activities

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