
Achieve — цифрлық жеке қаржыға және адамдарға қарыздарын басқаруға көмектесуге бағытталған финтех компаниясы. Оның қызметтеріне қарызды реттеу, қарыздарды біріктіру, жеке несиелер және тұрғын үй капиталына берілетін қарыздар кіреді. Сонымен қатар компания Қарызды өтеу калькуляторы және қаржылық сауаттылыққа арналған ресурстар сияқты құралдарды ұсынады. Achieve технологияны жеке кеңеспен ұштастыра отырып, клиенттеріне қаржылық жағдайын жақсартуға және қарызға байланысты күйзелісті азайтуға ұмтылуға көмектеседі.
Director of Product Management, Digital Experiences
Lead digital acquisition and loan servicing experiences for Achieve’s consumer lending products. Set product strategy, guide technical delivery and funnel improvement, and develop Product Managers.
220 000 $ – 250 000 $ / жыл
ҚашықтанТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліЭлектрондық коммерцияСипаттама
- Set the long-term vision, strategy, and roadmap for Achieve’s digital acquisition and loan servicing portal for personal loans and HELOCs.
- Incorporate AI agents and tools into digital experiences.
- Guide cross-functional product squads and provide hands-on technical product leadership during critical delivery periods.
- Unify digital onboarding, loan origination, automated decisions, document collection, and post-origination servicing.
- Create smooth transitions between consumer self-service and support from staff.
- Use user behavior and funnel data to improve conversion, self-service loan management, referrals, cross-selling, and refinancing.
- Broaden omnichannel tools to make consumer engagement more personalized.
- Work with Engineering, Marketing, Enterprise Product Management, Credit Risk, Legal, Compliance, Sales, and Operations.
- Coach and develop Product Managers, and establish career paths and execution standards.
Талаптар
- At least 10 years of product management experience delivering complex digital products for consumers.
- Three to five years in a product leadership role.
- A bachelor’s degree in a related field or equivalent practical experience.
- Deep knowledge of consumer lending, including personal loans, mortgages or HELOCs, or debt consolidation and acceleration.
- Direct experience with loan origination systems, servicing platforms, digital underwriting, and credit bureau integrations.
- A record of combining fragmented product flows into cohesive digital experiences with cross-selling capabilities.
- Strong technical skills, including reviewing API documentation, contributing to architecture discussions, writing detailed specifications, and leading technical delivery squads.
- Experience across digital, phone, SMS, email, and AI engagement channels.
- A thorough understanding of lending compliance and regulatory requirements.
- Experience with product analytics, A/B testing, and conversion rate optimization.
- A record of trusted, steady leadership, focused and agile execution, accountability, and building people and capabilities.
- Must be authorized to work in the United States. H-1B transfer or sponsorship and STEM OPT visa support are unavailable.
Артықшылықтар
- Bonus.
- 401(k) plan with employer match.
- Medical, dental, and vision coverage, with HSA and FSA options.
- Competitive vacation and sick leave.
- Dedicated volunteer days.
- Wellness resources through the Employee Assistance Program, Talkspace, and fitness discounts.
- Up to $5,250 reimbursement for eligible education expenses.
- Pet care discounts.
- Financial assistance through the Achieve Care Fund.
- Six employee resource groups and a commitment to diversity and inclusion.
- Hybrid and remote work opportunities.