People Solutions Center
People Solutions Center
People Solutions Center is a St. Louis, Missouri–based human resources consulting firm founded in 2016 by Katie Magoon. The company supports small and midsize businesses, nonprofits, and larger organizations with practical guidance across recruiting and selection, HR compliance, employee handbook development, leadership development, diversity, equity, and inclusion training, confidential alertline services, and speaker or training engagements. Its work spans consulting contexts including healthcare and logistics, with an emphasis on strengthening workforce practices and organizational development.

Washington Remote Operations Coordinator

Coordinate customers, field crews, schedules, and work orders remotely for a Seattle-area irrigation and outdoor lighting company. Help strengthen operational systems and service delivery.

Description

  • Act as the main contact for incoming customer calls and inquiries
  • Handle a high volume of client phone calls and emails
  • Schedule service visits and organize technician calendars
  • Dispatch crews and provide schedule updates throughout the day
  • Prepare, update, and maintain work orders
  • Monitor project and service progress to support on-time completion
  • Keep customers informed about schedules, delays, and service developments
  • Assist with data entry, document administration, and reporting
  • Work closely with field crews and leadership to support smooth operations
  • Spot operational gaps and help build improved processes, workflows, and best practices
  • Keep records accurate while delivering strong customer service at every interaction

Requirements

  • At least three years of experience in administration, office coordination, dispatch, scheduling, or customer service
  • Experience in a service-based field such as landscaping, irrigation, construction, home services, HVAC, plumbing, or electrical is preferred
  • Able to manage competing priorities in a fast-moving environment
  • Excellent communication and customer service abilities
  • Strong organizational skills and careful attention to detail
  • Comfortable coordinating multiple concurrent tasks and activities
  • Self-directed and effective with limited supervision
  • Focused on processes, structure, and operational efficiency
  • Proficient with Microsoft Office, Google Workspace, and business software systems
  • Located within a one-hour drive of Kenmore, Washington

Benefits

  • Healthcare benefits
  • 401(k) with a 3% match
  • Paid time off
  • Major holidays off
  • Fully remote work

Related Jobs

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Employees
HealthcareHospitalityLogistics

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Open