People Solutions Center
People Solutions Center
People Solutions Center este o firmă de consultanță în resurse umane cu sediul în St. Louis, Missouri, fondată în 2016 de Katie Magoon. Compania sprijină întreprinderile mici și mijlocii, organizațiile nonprofit și organizațiile mai mari prin îndrumare practică în domenii precum recrutarea și selecția, conformitatea în materie de resurse umane, elaborarea manualelor angajaților, dezvoltarea liderilor, formarea privind diversitatea, echitatea și incluziunea, serviciile confidențiale de linie de alertă, precum și susținerea de prezentări sau sesiuni de instruire. Activitatea sa acoperă contexte de consultanță precum serviciile medicale și logistica, punând accent pe consolidarea practicilor privind forța de muncă și pe dezvoltarea organizațională.

Washington Remote Operations Coordinator

Coordinate customers, field crews, schedules, and work orders remotely for a Seattle-area irrigation and outdoor lighting company. Help strengthen operational systems and service delivery.

Descriere

  • Act as the main contact for incoming customer calls and inquiries
  • Handle a high volume of client phone calls and emails
  • Schedule service visits and organize technician calendars
  • Dispatch crews and provide schedule updates throughout the day
  • Prepare, update, and maintain work orders
  • Monitor project and service progress to support on-time completion
  • Keep customers informed about schedules, delays, and service developments
  • Assist with data entry, document administration, and reporting
  • Work closely with field crews and leadership to support smooth operations
  • Spot operational gaps and help build improved processes, workflows, and best practices
  • Keep records accurate while delivering strong customer service at every interaction

Cerințe

  • At least three years of experience in administration, office coordination, dispatch, scheduling, or customer service
  • Experience in a service-based field such as landscaping, irrigation, construction, home services, HVAC, plumbing, or electrical is preferred
  • Able to manage competing priorities in a fast-moving environment
  • Excellent communication and customer service abilities
  • Strong organizational skills and careful attention to detail
  • Comfortable coordinating multiple concurrent tasks and activities
  • Self-directed and effective with limited supervision
  • Focused on processes, structure, and operational efficiency
  • Proficient with Microsoft Office, Google Workspace, and business software systems
  • Located within a one-hour drive of Kenmore, Washington

Beneficii

  • Healthcare benefits
  • 401(k) with a 3% match
  • Paid time off
  • Major holidays off
  • Fully remote work

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