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Acrisure
Acrisure
H1B Visa SponsorConsultingHealthcareMarketing
Acrisure brings together insurance, risk management, and financial services for individuals, businesses, and employees. Its offerings span personal and commercial insurance, mortgages, employee benefits, cybersecurity, managed IT, and reinsurance, with an international focus in the latter area. The company combines advisory expertise with technology-enabled solutions across a broad services portfolio and has also invested in community partnerships and outreach.
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Senior Events Technology Specialist at Acrisure - Grand Rapids, MI

Acrisure seeks a senior events technology specialist to manage Cvent, registration, mobile apps, venue sourcing, and event operations. This onsite role supports events across Grand Rapids and Chicago.

USUnited StatesILIllinoisMIMichiganOn-siteFull-timeSeniorEnglish RequiredEvents

Description

  • Manage Cvent for Global Events, covering platform configuration, templates, workflows, access, reporting, sourcing settings, data quality, and account upkeep.
  • Act as the primary Cvent expert while supporting SEMP adoption, training, troubleshooting, documentation, escalations, and system improvements.
  • Create and maintain registration websites, including attendee content, registration flows, logic, testing, reporting, updates, and issue resolution.
  • Oversee attendee processes from invitations through post-event follow-up, including invite lists, RSVP monitoring, communications, surveys, reporting, and problem resolution.
  • Configure and support mobile event applications with agendas, content, push notifications, and attendee features.
  • Direct venue sourcing and RFP launches, and support contract negotiations through venue selection and contracting.
  • Provide onsite registration support, including check-in, badge and material distribution, attendee assistance, reporting, and event-day coordination.
  • Support Global Events operations through team processes, documentation, reporting, administrative work, and cross-functional coordination.
  • Keep project information current in Monday.com and related platforms.
  • Assist with broader event planning, including logistics, vendors, budgets, collateral, shipping, and onsite execution.
  • Handle additional meetings and events responsibilities as assigned.

Requirements

  • Demonstrated Cvent and OnArrival experience, including registration builds, platform administration, user support, reporting, and account maintenance.
  • Background in project management and/or operations.
  • Strong organizational skills with the ability to support operational requirements.
  • Ability to manage event technology accurately, systematically, and with consistent follow-through.
  • Excellent written and verbal communication skills.
  • Ability to balance competing priorities in a fast-paced environment while delivering accurate, high-quality work.
  • Strong collaboration skills, with the ability to work independently, follow direction, and contribute across teams.
  • Proficiency with Microsoft Office Suite.
  • Experience with Monday.com, Concur, Workday, HubSpot, TicketOS, or comparable tools is preferred.
  • Bachelor of Arts or Bachelor of Science degree, or equivalent experience.
  • At least three years of experience supporting corporate meetings, events, registration operations, event technology, venue sourcing, RFP processes, and/or event operations.
  • At least two years of hands-on Cvent experience, including registration website creation, attendee management, reporting, and event application support.
  • CMP certification is preferred.
  • Cvent certification is preferred.
  • Ability to lift and move boxes and event supplies weighing up to 25 pounds.
  • Ability to stand for extended periods during onsite events.
  • Up to 20% travel is required, including air and car travel; nights, weekends, and holidays may be necessary.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Fertility benefits.
  • Wellness resources.
  • Paid sick leave.
  • Paid time off and company holidays.
  • Employee Assistance Program.
  • Complimentary Calm app subscription.
  • Immediate 401(k) vesting.
  • Health Savings Account and Flexible Spending Account options.
  • Commuter benefits.
  • Employee discount programs.
  • Paid maternity and paternity leave, including leave for adoptive parents.
  • Legal plan options.
  • Pet insurance coverage.
  • Reasonable accommodations are available.
  • Up to 20% travel is required.

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