Group Communications Specialist
Absa Group
Develop strategic internal content and campaigns for Absa Group, a leading African banking group. Strengthen colleague engagement across digital communication channels.
Open
Litera develops legal technology for law firms and legal teams worldwide, combining legal workflow, collaboration, and data management tools with artificial intelligence. Its product portfolio supports document creation and automation, collaborative review, metadata removal, and broader legal workflow management, helping professionals organize case-related work and deliver services more efficiently. With more than 25 years in legal technology, Litera serves organizations operating at the intersection of law and AI.
Senior Customer Success Manager – Hybrid
Help small and midsize law firms achieve value from Litera’s legal technology. Lead onboarding, product adoption, renewals, and long-term customer loyalty through data-driven success planning.
United States
Illinois
Texas$100,000 – $120,000 / year
HybridFull-timeSeniorEnglish RequiredCustomer SuccessCustomer Success ManagerDescription
- Lead customer onboarding and develop success plans that reflect shared partnership objectives.
- Use product-usage data to anticipate challenges and reduce renewal risk.
- Find ways to expand customers’ use of Litera while addressing emerging business needs.
- Represent customer perspectives internally and maintain alignment among stakeholders.
- Manage onboarding milestones and deliver business review presentations.
- Collaborate with Sales, Product, and Marketing teams.
- Share customer outcomes and insights to help shape business priorities.
- Advance adoption, engagement, satisfaction, renewals, recurring revenue, and lasting customer loyalty.
Requirements
- Strong commitment to customer success and consistently high-quality service.
- Excellent presentation, verbal, and written communication abilities.
- Ability to listen carefully, show empathy, and understand professional-services clients’ needs.
- Adaptable, curious, and quick-thinking in a rapidly changing environment.
Benefits
- Hybrid work arrangement.
- Opportunities to grow through stretch assignments, increased visibility, and career development.
- Inclusive workplace with support for accommodations.
- Collaboration with colleagues across global teams.
- Eligibility for performance-based commission.
Related Jobs
Senior RFIC Designer, CMOS RF and Analog
Sony Semicon (IL)
Designs CMOS RF and analog blocks for cellular IoT chipsets, guiding work from transistor-level concepts through silicon validation and production ramp-up.
Open
Senior Freelance Designer, Digital Campaigns
AKQA
Create digital campaign concepts and polished assets for a credit card launch at AKQA/WPP, serving financial brand clients. Work across formats and channels, from early ideas through final production.
Open
Senior Digital Business Process and Product Lead
AstraZenecaUnited States
Maryland$124,000 – $185,000 / year
On-siteFull-timeSeniorEnglish RequiredBusiness OperationsLead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.
Open
Director of Event Programming and Operations
JamestownLead event programming, sales accountability, financial performance, and operations at Jamestown’s One Times Square destination. Oversee event delivery, staff, safety, and client activation resources.
Open
Senior Events Lead at CuspAI
CuspAI
Lead CuspAI’s global events program for AI-powered materials discovery, spanning Foundry events, international roadshows and conferences. Shape partner and customer experiences while building a repeatable events function.
Open
CrossBeam Product Director
CACI International IncUnited States
Florida
New Jersey$168,200 – $370,000 / year
On-siteFull-timeLeadEnglish RequiredDirectorLead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.
Open
Customer and Sales Support Specialist
Sikla GmbHSupport Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.
Open
Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)
Newstel Worldwide
Portugal€11 – €14 / hour
RemotePart-timeJuniorMiddleNo degree requiredDanish RequiredEnglish RequiredCustomer SupportProvide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.
Open