American Express Global Business Travel provides corporate travel management services for organizations operating across markets and cultures. Its technology supports business travel programs through booking, travel policy compliance, expense management, and reporting, helping companies coordinate travel more efficiently. The company combines expertise across consulting, logistics, and hospitality to serve clients worldwide, with services designed for diverse languages and regional business needs.
Remote Travel Consultant, Sabre Specialist
Arrange complex corporate travel across air, rail, road, and hotels using Sabre. Support Amex GBT business clients in a 24/7 Traveler Care operation.
Description
- Advise corporate customers and arrange travel for individual travelers and groups
- Research travel options, anticipate traveler needs, and offer additional services
- Book domestic and international business travel across air, road, rail, and accommodation
- Use Sabre and other global distribution systems
- Follow customer travel policies, supplier policies, and regulatory requirements
- Use effective telephone service techniques and respond to special customer requests
- Coach and mentor teammates, and offer constructive feedback to improve service
- Work afternoon and weekend shifts as part of a 24/7 Traveler Care operation
Requirements
- Bring progressive Travel Consultant experience and a strong record of client service
- Demonstrate advanced, native-level proficiency with Sabre GDS
- Understand travel industry dynamics, booking procedures, and supplier relationships
- Communicate professionally in writing and conversation
- Work with strong attention to detail
- Protect travelers’ personal information and act with integrity
- Resolve customer issues promptly, independently or with suppliers
- Work collaboratively and remain open to feedback
- Be flexible and available for afternoon and weekend shifts
- Be authorized to work in the United States or Canada
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources for employees and their immediate families
- Weekly travel deals from major providers on flights, hotels, cruises, and car rentals
- Access to more than 20,000 courses through the learning platform
- Leadership courses
- Internal candidates receive first access to new job openings
- Global Inclusion Groups
- Reasonable accommodation for qualified individuals with disabilities