Trengo
Trengo
51 – 200 Employees
B2BCustomer ServiceSaaS
Trengo is a B2B SaaS company focused on customer service communication. Its platform combines an AI-powered omnichannel inbox with automation tools for customer journeys, helping businesses manage conversations across WhatsApp, email, live chat, and other channels from one place. AI agents can handle routine responses while teams focus on more complex customer needs, making support operations more efficient and consistent.

Partnership Manager at Trengo — Hybrid in Utrecht

Grow strategic SaaS partnerships for Trengo’s AI-powered customer engagement platform. Lead EMEA partner strategy, customer acquisition, and joint go-to-market initiatives.

Description

  • Identify prospective partners that support Trengo’s business objectives
  • Create and implement partner business plans and territory strategies, with primary responsibility for EMEA
  • Generate new customer opportunities through partner channels
  • Enable partners to deliver successful customer implementations and make effective recommendations
  • Negotiate and complete partnership agreements
  • Serve as the main contact for assigned partners while developing existing relationships
  • Work with internal teams on go-to-market strategies

Requirements

  • At least two years of experience in partner management, business development, or a comparable SaaS role, preferably in ecommerce
  • Demonstrated success managing and expanding revenue-generating partnerships, particularly across EMEA
  • Strong commercial judgment and knowledge of SaaS business models
  • Excellent English communication skills
  • Experience using CRM software; Trengo works with HubSpot
  • Strong motivation to achieve and exceed targets

Benefits

  • Hybrid work arrangement with up to 60 days per year working abroad
  • Mental health support through free sessions with on-demand psychologists via OpenUp
  • Learning budget plus two additional days off for courses or conferences
  • 28 vacation days
  • Travel reimbursement for commuting to the Utrecht headquarters
  • Monthly internet and phone allowance
  • Daily warm lunches at the Utrecht office
  • Pension contribution
  • After two years, eligibility for an unpaid sabbatical of up to three months

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