Senior Remote Sales Lead Generator
RecruitMyMom
Convert warm email enquiries into sales while supporting growth for a water supply solutions business. The remote contract role is based in South Africa.
Open
CGF CounselGroupFrankfurt AG is an IT consulting firm with a team of more than 200 consultants delivering tailored technology solutions for business clients worldwide. Its work includes implementing industrial Internet of Things (IIoT) communication systems to support more efficient production, as well as developing IT security measures that help protect information systems and data. The company also provides remote and on-site first-, second-, and third-level IT support. CGF serves organizations across sectors including consulting, healthcare, and logistics, with a service model centered on practical solutions and measurable business value.
Senior Microsoft Power Platform L3 Support Cluster Lead
Lead L3 support for Microsoft Power Platform, including administration and CI/CD delivery. Coordinate support teams and improve operations for enterprise IT services in Romania.
Description
- Lead internal and external team members on functional and technical matters
- Coordinate as the primary contact among the client, L1.5 support teams, and Center of Excellence teams
- Develop and refine Standard Operating Procedures with the customer
- Resolve operational escalations and join a rotating on-call schedule
- Troubleshoot complex L3 issues across Microsoft Power Platform
- Administer Power Automate, users, and environments
- Investigate recurring issues, system errors, and performance bottlenecks to find root causes
- Configure and manage Power Platform environments
- Deploy and maintain CI/CD pipelines using Azure DevOps
- Follow change management processes and governance policies
- Maintain technical documentation, troubleshooting guides, and knowledge base articles
- Share knowledge across the team
Requirements
- Bring at least 8–10 years of in-depth experience developing and supporting solutions built on Microsoft Power Platform and Dynamics 365
- Have German proficiency at B2 or higher; C1 is preferred
- Have English proficiency at B2 or higher; C1 is preferred
- Hold the MB-200 Microsoft Power Platform / Dynamics 365 Core certification
- Hold the MB-400 Microsoft Power Apps / Dynamics 365 Developer certification
- Hold the PL-600 / MB-600 Microsoft Power Platform / Dynamics 365 Solution Architect certification
- Demonstrate expert knowledge of Power Automate, Power Apps, platform administration, and user management
- Have experience with Azure DevOps and Power Platform CI/CD pipelines
- Have experience implementing security and governance requirements
- Bring a strong customer focus and excellent communication skills
- Apply strong analytical thinking and troubleshooting skills
- Have experience managing support queues and prioritizing critical incidents
- Be willing to participate in a rotating on-call schedule
Benefits
- Participation in a rotating on-call support schedule
- Full-time employment
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