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NCR Atleos
NCR Atleos
BankingEnterpriseFintech
NCR Atleos develops self-service financial technology for banks, financial institutions, and retailers worldwide. Its products and services include ATM-as-a-Service, ATM software, managed ATM operations, card-free cash access, and mobile cash withdrawal. By combining ATM infrastructure, software, and end-to-end outsourcing, the company helps organizations expand access to cash while simplifying operations and improving customer experiences. NCR Atleos operates an independent global ATM network and works across banking, fintech, and enterprise technology.
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Field Service Engineer, ATM Repair — Central Yorkshire

Repair and maintain ATMs across Central Yorkshire for NCR Atleos, diagnosing faults and resolving customer issues. The role involves field work, service-level commitments, and a five-day rota that includes weekends.

GBUnited Kingdom
£31,000 – £33,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Diagnose ATM faults and repair or replace modules on-site.
  • Install, maintain, and repair equipment across an assigned territory.
  • Take ownership of customer issues and incidents.
  • Meet customer satisfaction goals and Service Level Agreements.
  • Follow health and safety policies while carrying out work.
  • Travel to field assignments across Central Yorkshire.
  • Work 42.5 hours over five days, including rota-based weekend shifts.

Requirements

  • Hold a valid full UK manual driving licence.
  • Have strong knowledge of local geography.
  • Bring experience in break/fix support, IT, or computer or mechanical repair.
  • Know basic computer hardware and software.
  • Have experience with Windows operating systems.
  • Have experience maintaining general PC hardware and software.
  • Demonstrate strong mechanical and electrical aptitude.
  • PIA licences are desirable; training is provided if you do not hold them.
  • Have excellent interpersonal and customer-facing relationship skills.
  • Work independently with minimal supervision.
  • Use strong problem-solving skills.
  • Learn quickly and perform effectively under pressure.
  • Provide a traceable work and education history.
  • Pass criminal record and credit background checks.
  • Be able to travel extensively, carry toolkits and parts, and undertake prolonged bending, squatting, walking, standing, or sitting.
  • NCR or Wincor ATM experience is preferred but not essential.
  • Previous field-based experience is preferred but not essential.
  • Previous engineering experience is preferred but not essential.

Benefits

  • Full training and equipment are provided.
  • A company vehicle is available for personal use.
  • A fuel card is provided.
  • 24 days of annual leave, increasing to 25 after five years of service.
  • Defined-contribution company pension with Fidelity.
  • 75% employer-funded single private medical cover.
  • Option to purchase additional cover.
  • Health cash plan.
  • Dental cover.
  • Cancer checks.
  • Health assessments.
  • Critical illness cover.
  • Cycle-to-work scheme.
  • Employee life assurance.
  • Employer-funded income protection scheme.
  • Employee Assistance Programme with 24/7 counselling.
  • MYGYM membership discounts.
  • Lifestyle discounts.

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