NCR Atleos
NCR Atleos
NCR Atleos दुनिया भर के बैंकों, वित्तीय संस्थानों और खुदरा विक्रेताओं के लिए स्व-सेवा वित्तीय प्रौद्योगिकी विकसित करता है। इसके उत्पादों और सेवाओं में एटीएम-एज़-ए-सर्विस, एटीएम सॉफ़्टवेयर, प्रबंधित एटीएम संचालन, कार्ड-रहित नकदी प्राप्ति और मोबाइल नकदी निकासी शामिल हैं। एटीएम अवसंरचना, सॉफ़्टवेयर और एंड-टू-एंड आउटसोर्सिंग को एक साथ जोड़कर, कंपनी संगठनों को नकदी तक पहुंच बढ़ाने, संचालन सरल बनाने और ग्राहक अनुभव बेहतर करने में मदद करती है। NCR Atleos एक स्वतंत्र वैश्विक एटीएम नेटवर्क संचालित करता है और बैंकिंग, फिनटेक तथा एंटरप्राइज़ प्रौद्योगिकी क्षेत्रों में काम करता है।

Field Service Engineer, ATM Repair — Central Yorkshire

Repair and maintain ATMs across Central Yorkshire for NCR Atleos, diagnosing faults and resolving customer issues. The role involves field work, service-level commitments, and a five-day rota that includes weekends.

विवरण

  • Diagnose ATM faults and repair or replace modules on-site.
  • Install, maintain, and repair equipment across an assigned territory.
  • Take ownership of customer issues and incidents.
  • Meet customer satisfaction goals and Service Level Agreements.
  • Follow health and safety policies while carrying out work.
  • Travel to field assignments across Central Yorkshire.
  • Work 42.5 hours over five days, including rota-based weekend shifts.

आवश्यकताएँ

  • Hold a valid full UK manual driving licence.
  • Have strong knowledge of local geography.
  • Bring experience in break/fix support, IT, or computer or mechanical repair.
  • Know basic computer hardware and software.
  • Have experience with Windows operating systems.
  • Have experience maintaining general PC hardware and software.
  • Demonstrate strong mechanical and electrical aptitude.
  • PIA licences are desirable; training is provided if you do not hold them.
  • Have excellent interpersonal and customer-facing relationship skills.
  • Work independently with minimal supervision.
  • Use strong problem-solving skills.
  • Learn quickly and perform effectively under pressure.
  • Provide a traceable work and education history.
  • Pass criminal record and credit background checks.
  • Be able to travel extensively, carry toolkits and parts, and undertake prolonged bending, squatting, walking, standing, or sitting.
  • NCR or Wincor ATM experience is preferred but not essential.
  • Previous field-based experience is preferred but not essential.
  • Previous engineering experience is preferred but not essential.

लाभ

  • Full training and equipment are provided.
  • A company vehicle is available for personal use.
  • A fuel card is provided.
  • 24 days of annual leave, increasing to 25 after five years of service.
  • Defined-contribution company pension with Fidelity.
  • 75% employer-funded single private medical cover.
  • Option to purchase additional cover.
  • Health cash plan.
  • Dental cover.
  • Cancer checks.
  • Health assessments.
  • Critical illness cover.
  • Cycle-to-work scheme.
  • Employee life assurance.
  • Employer-funded income protection scheme.
  • Employee Assistance Programme with 24/7 counselling.
  • MYGYM membership discounts.
  • Lifestyle discounts.

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