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NCR Atleos
NCR Atleos
BankingEnterpriseFintech
NCR Atleos develops self-service financial technology for banks, financial institutions, and retailers worldwide. Its products and services include ATM-as-a-Service, ATM software, managed ATM operations, card-free cash access, and mobile cash withdrawal. By combining ATM infrastructure, software, and end-to-end outsourcing, the company helps organizations expand access to cash while simplifying operations and improving customer experiences. NCR Atleos operates an independent global ATM network and works across banking, fintech, and enterprise technology.
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Field Service Engineer, ATM Repair — York

Repair and maintain NCR Atleos ATMs across East Yorkshire, diagnosing faults and resolving customer issues on site. The role involves regional travel, equipment installation and servicing, and compliance with service and safety standards.

GBUnited Kingdom
£31,000 – £33,000 / year
On-siteFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Diagnose ATM faults and repair or replace modules on site.
  • Install, maintain, and repair equipment across an assigned territory.
  • Manage customer incidents through resolution, meeting service level agreements and supporting customer satisfaction.
  • Follow health and safety policies in all work.
  • Carry out field service work across East Yorkshire.
  • Travel for extended periods and handle toolkits and parts of varying weights.
  • Bend, squat, walk, stand, or sit for extended periods.

Requirements

  • Hold a valid full UK manual driving licence.
  • Have strong knowledge of local geography.
  • Bring experience in break-fix work, IT, or computer or mechanical repairs.
  • Have basic knowledge of computer hardware and software.
  • Have experience using Windows operating systems.
  • Have experience maintaining general PC hardware and software.
  • Demonstrate strong mechanical and electrical aptitude.
  • PIA licences are preferred; training will be provided if you do not hold one.
  • Have strong interpersonal and customer relationship skills.
  • Work independently with minimal supervision.
  • Use strong problem-solving skills.
  • Learn quickly and perform effectively under pressure.
  • Provide a traceable work and education history.
  • Pass criminal record and credit background checks.

Benefits

  • Full training and equipment are provided.
  • A company vehicle is available for personal use.
  • A fuel card is provided.
  • Receive 24 days of holiday, increasing to 25 days after five years of service.
  • Access a competitive defined contribution pension with Fidelity.
  • Receive 75% employer-funded single private medical cover.
  • Choose the option to buy additional cover.
  • Access a health cash plan.
  • Dental cover is included.
  • Cancer checks are included.
  • Health assessments are included.
  • Critical illness cover is included.
  • Access a cycle-to-work scheme.
  • Employee life assurance is included.
  • Employer-funded income protection is included.
  • Access an Employee Assistance Programme with 24/7 counselling.
  • Access MYGYM membership offers and discounts.
  • Access lifestyle discounts.

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