NCR Atleos
NCR Atleos
NCR Atleos dezvoltă tehnologii financiare de autoservire pentru bănci, instituții financiare și comercianți cu amănuntul din întreaga lume. Produsele și serviciile sale includ bancomatul ca serviciu, software pentru bancomate, operațiuni de bancomate gestionate, acces la numerar fără card și retrageri de numerar prin telefonul mobil. Prin combinarea infrastructurii pentru bancomate, a software-ului și a externalizării end-to-end, compania ajută organizațiile să extindă accesul la numerar, simplificând în același timp operațiunile și îmbunătățind experiența clienților. NCR Atleos operează o rețea globală independentă de bancomate și colaborează cu sectoarele bancar, fintech și al tehnologiei pentru întreprinderi.

Field Service Engineer, ATM Repair — York

Repair and maintain NCR Atleos ATMs across East Yorkshire, diagnosing faults and resolving customer issues on site. The role involves regional travel, equipment installation and servicing, and compliance with service and safety standards.

Descriere

  • Diagnose ATM faults and repair or replace modules on site.
  • Install, maintain, and repair equipment across an assigned territory.
  • Manage customer incidents through resolution, meeting service level agreements and supporting customer satisfaction.
  • Follow health and safety policies in all work.
  • Carry out field service work across East Yorkshire.
  • Travel for extended periods and handle toolkits and parts of varying weights.
  • Bend, squat, walk, stand, or sit for extended periods.

Cerințe

  • Hold a valid full UK manual driving licence.
  • Have strong knowledge of local geography.
  • Bring experience in break-fix work, IT, or computer or mechanical repairs.
  • Have basic knowledge of computer hardware and software.
  • Have experience using Windows operating systems.
  • Have experience maintaining general PC hardware and software.
  • Demonstrate strong mechanical and electrical aptitude.
  • PIA licences are preferred; training will be provided if you do not hold one.
  • Have strong interpersonal and customer relationship skills.
  • Work independently with minimal supervision.
  • Use strong problem-solving skills.
  • Learn quickly and perform effectively under pressure.
  • Provide a traceable work and education history.
  • Pass criminal record and credit background checks.

Beneficii

  • Full training and equipment are provided.
  • A company vehicle is available for personal use.
  • A fuel card is provided.
  • Receive 24 days of holiday, increasing to 25 days after five years of service.
  • Access a competitive defined contribution pension with Fidelity.
  • Receive 75% employer-funded single private medical cover.
  • Choose the option to buy additional cover.
  • Access a health cash plan.
  • Dental cover is included.
  • Cancer checks are included.
  • Health assessments are included.
  • Critical illness cover is included.
  • Access a cycle-to-work scheme.
  • Employee life assurance is included.
  • Employer-funded income protection is included.
  • Access an Employee Assistance Programme with 24/7 counselling.
  • Access MYGYM membership offers and discounts.
  • Access lifestyle discounts.

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