CGF CounselGroupFrankfurt AG
CGF CounselGroupFrankfurt AG
CGF CounselGroupFrankfurt AG एक आईटी परामर्श कंपनी है, जिसकी 200 से अधिक सलाहकारों की टीम दुनिया भर के व्यावसायिक ग्राहकों के लिए उनके अनुरूप प्रौद्योगिकी समाधान प्रदान करती है। इसके कार्य में अधिक कुशल उत्पादन के लिए औद्योगिक इंटरनेट ऑफ थिंग्स (IIoT) संचार प्रणालियों का कार्यान्वयन, साथ ही सूचना प्रणालियों और डेटा की सुरक्षा में मदद करने वाले आईटी सुरक्षा उपायों का विकास शामिल है। कंपनी दूरस्थ और साइट पर प्रथम, द्वितीय और तृतीय स्तर की आईटी सहायता भी प्रदान करती है। CGF परामर्श, स्वास्थ्य सेवा और लॉजिस्टिक्स सहित विभिन्न क्षेत्रों के संगठनों को सेवाएं देती है, जिसका सेवा मॉडल व्यावहारिक समाधानों और मापने योग्य व्यावसायिक मूल्य पर केंद्रित है।

Senior Microsoft Power Platform L3 Support Cluster Lead

Lead L3 support for Microsoft Power Platform, including administration and CI/CD delivery. Coordinate support teams and improve operations for enterprise IT services in Romania.

विवरण

  • Lead internal and external team members on functional and technical matters
  • Coordinate as the primary contact among the client, L1.5 support teams, and Center of Excellence teams
  • Develop and refine Standard Operating Procedures with the customer
  • Resolve operational escalations and join a rotating on-call schedule
  • Troubleshoot complex L3 issues across Microsoft Power Platform
  • Administer Power Automate, users, and environments
  • Investigate recurring issues, system errors, and performance bottlenecks to find root causes
  • Configure and manage Power Platform environments
  • Deploy and maintain CI/CD pipelines using Azure DevOps
  • Follow change management processes and governance policies
  • Maintain technical documentation, troubleshooting guides, and knowledge base articles
  • Share knowledge across the team

आवश्यकताएँ

  • Bring at least 8–10 years of in-depth experience developing and supporting solutions built on Microsoft Power Platform and Dynamics 365
  • Have German proficiency at B2 or higher; C1 is preferred
  • Have English proficiency at B2 or higher; C1 is preferred
  • Hold the MB-200 Microsoft Power Platform / Dynamics 365 Core certification
  • Hold the MB-400 Microsoft Power Apps / Dynamics 365 Developer certification
  • Hold the PL-600 / MB-600 Microsoft Power Platform / Dynamics 365 Solution Architect certification
  • Demonstrate expert knowledge of Power Automate, Power Apps, platform administration, and user management
  • Have experience with Azure DevOps and Power Platform CI/CD pipelines
  • Have experience implementing security and governance requirements
  • Bring a strong customer focus and excellent communication skills
  • Apply strong analytical thinking and troubleshooting skills
  • Have experience managing support queues and prioritizing critical incidents
  • Be willing to participate in a rotating on-call schedule

लाभ

  • Participation in a rotating on-call support schedule
  • Full-time employment

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