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The Hartford
The Hartford
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The Hartford is an insurance and financial services company serving individuals, families, and small to midsize businesses. Founded in 1810, it provides auto, home, and business insurance alongside employee benefits and other insurance solutions. The company is also known for its AARP-endorsed auto and home insurance programs, which provide participating members with access to exclusive benefits and discounts.
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Long-Term Disability Claims Analyst — The Hartford

Investigate long-term disability claims for The Hartford, assessing benefit eligibility and monitoring ongoing cases. The role combines medical and financial review with customer communication.

USUnited StatesCTConnecticutFLFlorida
$48,071 – $72,107 / year
HybridFull-timeJuniorNo degree requiredEnglish RequiredAnalyst

Description

  • Assess claims to determine eligibility for long-term disability benefits.
  • Track ongoing claims and review continued eligibility.
  • Apply company claim standards and procedures, along with applicable legal, regulatory, and ethical requirements.
  • Gather information from claimants, employers, and medical providers to support claim decisions.
  • Evaluate medical and financial records when determining benefit eligibility.
  • Serve customers through clear, professional written and verbal communication.
  • Meet the expectations and requirements of internal and external customers.
  • Contribute to a positive, inclusive team environment.

Requirements

  • At least one year of experience delivering quality customer service is required.
  • At least one year of claims experience is preferred.
  • Familiarity with medical terminology is preferred.
  • High school diploma or GED is required.
  • An associate or bachelor’s degree is preferred.
  • Strong organization and prioritization skills.
  • Strong problem-solving skills.
  • Professional verbal and written communication skills.
  • Careful attention to detail and ability to maintain quality and accuracy while meeting productivity goals in a fast-paced setting.
  • Ability to work effectively in a structured team environment.
  • Proficiency with Microsoft Office and ability to use multiple systems at once.
  • Successful completion of a multi-week new hire training course is a condition of employment.

Benefits

  • Short-term or annual bonuses.
  • Long-term incentive awards.
  • Immediate, on-the-spot recognition.
  • Hybrid or remote work arrangement, depending on proximity to an office.
  • New hire training course.

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