

Inside Sales Specialist Cencora Remote United States
Drive healthcare product opportunities, renewals, and account expansions as an Inside Sales Specialist at Cencora. Manage customer accounts, negotiate terms, coordinate adoption, and keep CRM pipeline data accurate.
Description
- Engage customers proactively through digital channels to advance opportunities, renewals, and expansions
- Create territory and account contact plans that improve outreach timing and follow-through
- Research accounts before and after interactions to set objectives, anticipate needs, and record next steps
- Negotiate approved commercial terms and manage quoting and contract documentation through activation
- Coordinate account programs and solution adoption milestones with internal and external partners
- Track product availability, service indicators, and customer feedback to surface risks and escalate concerns
- Keep CRM and reporting data current to support pipeline visibility, dependable forecasts, and audit readiness
Requirements
- Bachelor’s degree in business administration, marketing, communications, sales, commerce, or a related discipline, or equivalent experience
- At least two years of experience in inside sales, sales support, account management, business development, or a related area
- CISP certification from AA-ISP or an equivalent credential is preferred
- CSAM certification or an equivalent credential is preferred
- Working knowledge of business administration, sales, and marketing principles
- Familiarity with remote selling through phone, video, and digital channels
- Ability to use consultative selling and value-based messaging to address customer needs
- Ability to build and sustain long-term partnerships across assigned accounts
- Understanding of contract principles, pricing models, and compliance requirements
- Ability to negotiate commercial terms within established policies and limits
- Ability to research accounts, plan calls, and complete post-call follow-up
- Ability to identify and qualify opportunities and advance them through closing and renewal
- Ability to evaluate sales activity, profitability, and performance data to prioritize work
- Working knowledge of CRM and sales platforms for pipeline, activity, and forecast tracking
- Ability to coordinate onboarding, program rollout, and adoption work among stakeholders
- Knowledge of product or solution positioning, access pathways, and launch coordination practices
- Working knowledge of institutional healthcare and/or commodity product sales settings
- Ability to document customer interactions and maintain precise commercial records
Benefits
- Medical, dental, and vision coverage
- Backup care for dependents
- Adoption assistance
- Infertility coverage
- Support for family building
- Behavioral health resources
- Paid parental leave
- Paid caregiver leave
- Employee training programs
- Professional development resources
- Mentorship opportunities
- Employee resource groups
- Volunteer opportunities
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