The Kendall Group
The Kendall Group
1,001 – 5,000 Employees
The Kendall Group is an established company founded in 1973. Explore its profile for available roles and additional information about the organization.

Inside Sales Representative – Valve Automation (Onsite)

The Kendall Group is hiring an onsite Inside Sales Representative to support customers, vendors, and sales of valve automation products. The role includes preparing quotes, developing leads, processing orders, and closing sales.

Description

  • Deliver professional, empathetic customer service
  • Respond quickly to customer questions and requests
  • Communicate with customers and vendors across multiple channels
  • Address and resolve customer complaints
  • Attend sales and product training sessions
  • Process orders, quotes, portal activity, and related requests
  • Document customer interactions, transactions, feedback, and complaints
  • Coordinate effectively with colleagues, customers, and vendors
  • Explain product features and applications clearly
  • Make outbound prospecting calls and follow up on quotes and leads
  • Identify customer needs and uncover sales opportunities
  • Maintain records of current and prospective customers
  • Prepare product submittal sheets for customer approval and monitor progress
  • Research and qualify prospective leads
  • Convert opportunities into sales and meet assigned targets
  • Keep current on product developments and apply product knowledge in sales activities
  • Complete additional duties and projects as assigned
  • Report to the Location Manager

Requirements

  • At least two years of distribution or customer service experience
  • High school diploma or GED
  • Proficiency with Microsoft Office
  • Strong organization and attention to detail
  • Ability to manage multiple tasks and reprioritize when needed
  • Comfort working in a fast-paced, continually changing environment
  • Ability to collaborate effectively across functions
  • Excellent service skills for internal and external customers
  • Strong interpersonal, problem-solving, organizational, written, and verbal communication skills
  • Ability to see, speak, and hear
  • Ability to remain seated for up to eight hours per day
  • Ability to work in a standard office environment
  • Preferred: two years of pipe, valve, and fitting sales experience
  • Preferred: technical degree or an equivalent combination of skills and experience
  • Preferred: associate or bachelor's degree
  • Preferred: experience with Salesforce or Epicor / Solar Eclipse

Benefits

  • Employee-owned company with 100% employee ownership
  • Learning and professional growth opportunities
  • Coaching and mentoring support
  • Opportunity to participate in company ownership
  • Career development opportunities
  • Equal opportunity employment

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