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The Hartford is an insurance and financial services company serving individuals, families, and small to midsize businesses. Founded in 1810, it provides auto, home, and business insurance alongside employee benefits and other insurance solutions. The company is also known for its AARP-endorsed auto and home insurance programs, which provide participating members with access to exclusive benefits and discounts.
Group Benefits Client Relationship Manager
Manage and expand regional Group Benefits accounts for The Hartford, serving customers and brokers while coordinating renewals, underwriting, and coverage growth.
United States$80,000 – $120,000 / year
HybridFull-timeJuniorMiddleEnglish RequiredAccount ManagerSalesDescription
- Manage a defined portfolio of Regional Account customers covering 500–4,999 lives
- Retain and expand the assigned book of business
- Support clients proactively through needs-based interactions, including stewardship meetings
- Build and execute book-of-business strategies aligned with organizational priorities, profitability and persistence goals, segment requirements, and customer needs
- Recommend appropriate changes while monitoring evolving benefits, HR requirements, and corporate conditions
- Coordinate annual enrollment activities and related communications
- Partner with the Regional Account Executive to identify and pursue new or expanded coverage opportunities
- Educate brokers and their staff while developing strong working relationships
- Lead the renewal process with the Regional Account Executive and Underwriter, involving other business partners as needed
- Act as the primary point of contact among customers, producers, and internal partners
- Recognize process-improvement opportunities and take appropriate action
- Explain fundamental underwriting principles, claims experience, and pricing rationale to producers and customers
Requirements
- At least 2 years of Disability and Life Group Benefits experience; account management experience is preferred
- Obtain and maintain the Group Life & Health license, including required continuing education, as a condition of employment
- Ability to facilitate meetings and present to groups of varying sizes
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong verbal and written communication skills
- Highly organized and detail-oriented, with the ability to manage competing priorities
- Ability to build rapport and maintain effective relationships with internal and external partners
- Ability to work independently
- Demonstrated leadership ability
- Residence near one of the listed offices in Atlanta, GA, or Alpharetta, GA
- Availability to work in an office three days per week, Tuesday through Thursday
Benefits
- Hybrid work arrangement
- Short-term or annual bonuses
- Long-term incentives
- On-the-spot recognition
- The Hartford employee perks and benefits
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