Teleperformance
Teleperformance
Teleperformance provides customer experience management and digital integrated business services for organizations operating across global markets. Its work combines technology, data privacy, and multilingual support to help clients deliver tailored business solutions. The company recruits across areas such as customer service, business development, marketing, sales, and human resources, with opportunities in Spain including Barcelona, Madrid, and Seville. Its international workforce reflects a focus on employee experience, cultural diversity, and collaboration across multilingual teams.

German-Speaking Customer Service Representative – On-Site in Sarajevo or Tuzla

Provide German-language customer support for Teleperformance by phone, email, and chat. This full-time, office-based role is located in Sarajevo or Tuzla and includes paid training and flexible working hours.

Description

  • Support customers in German-language service interactions
  • Handle customer inquiries by phone, email, and chat
  • Complete paid training
  • Work on-site in Sarajevo or Tuzla

Requirements

  • German proficiency of at least B2 in spoken and written communication
  • Interest in technical subjects such as computers, mobile devices, and internet connections
  • Ability to collaborate effectively as part of a team
  • Strong communication abilities
  • Reliable and dependable approach to work
  • Motivation and willingness to work
  • No previous professional experience required

Benefits

  • Permanent employment contract
  • Paid training program
  • KM 500 net welcome bonus
  • Insurance coverage and official registration from the first day
  • Performance bonuses and additional allowances
  • Career development opportunities within an international company
  • Professional growth and development opportunities
  • Job security
  • Choice of 4-, 6-, or 8-hour workdays
  • Employee referral program offering a KM 1,500 net bonus
  • Equal treatment and preferential consideration for certain applicant groups when qualifications are equal
  • Part-time work option

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