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Cisco is an enterprise technology company focused on networking, security, and digital infrastructure. Its portfolio includes routers, switches, optical transceivers, programmable silicon, edge computing platforms, Webex collaboration tools, observability products, AI-enabled software, and cloud-managed services. Cisco serves enterprises, service providers, and governments, supporting the design, operation, and security of large-scale networks and data centers through technology, professional services, training, and ongoing support.
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Executive Assistant to VP of CX Product Management

Supports Cisco’s VP of Customer Experience Product Management with executive administration and strategic projects. Responsibilities include calendar and travel coordination, event support, confidential communications, and expense management.

USUnited StatesCACalifornia
$99,300 – $131,800 / year
HybridFull-timeLeadEnglish RequiredCustomer Support

Description

  • Provide executive and strategic administrative support to the Vice President of CX Product Management.
  • Oversee the VP’s calendar, meetings, attendance, and calendar access, setting priorities as needed.
  • Coordinate the VP’s speaking engagements at events with the communications team.
  • Organize meetings by preparing agendas, arranging venues and technology, handling logistics, creating briefing materials, and tracking notes and actions.
  • Assemble travel packs for international trips and major domestic events.
  • Represent the VP in communications and approvals when authorized.
  • Respond to general inquiries, route routine matters, and follow up to ensure they are completed.
  • Address issues within established policies and guidelines, and mentor administrative colleagues in problem solving.
  • Arrange complex international travel and create efficient itineraries.
  • Manage Cisco expenses and coordinate airline benefits and upgrades.
  • Support special projects through research, problem analysis, data compilation, and report preparation.
  • Prepare and brief itineraries, and accompany the VP at major corporate events such as GSX.
  • Handle sensitive and confidential matters with professionalism.

Requirements

  • At least four years of experience in an administrative setting.
  • At least two years supporting a director-level or more senior principal.
  • Expert knowledge of Windows desktop applications, including Outlook, Word, Excel, and PowerPoint.
  • Experience managing calendars, planning meetings, and coordinating travel.
  • Strong spoken and written communication skills.
  • Ability to build effective working relationships with executives, senior staff, and clients.
  • Strong interpersonal skills, independent judgment, high integrity, and the ability to balance strategic and tactical priorities.
  • Exceptional attention to detail.
  • Ability to manage confidential information.
  • Initiative, problem-solving skills, and sound decision-making ability.
  • An associate degree is preferred.
  • High-tech industry experience is desired; prior Cisco experience is preferred.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Cisco restricted stock unit grants may be available and vest with continued employment.
  • Ten paid holidays per full calendar year.
  • One floating holiday for non-exempt employees.
  • One paid day off for the employee’s birthday.
  • Paid year-end holiday shutdown.
  • Four paid days off for personal wellness.
  • Sixteen days of paid vacation per full calendar year for non-exempt employees.
  • Flexible vacation time off program for eligible exempt employees.
  • Eighty hours of sick time off on the hire date and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time off for critical or emergency family issues.
  • Optional ten paid volunteer days per full calendar year.
  • Annual bonuses may be available for non-sales roles.

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