LogoFresh Jobs Ahead
American Express
American Express
B2BBankingFinance
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
LinkedIn
Company Jobs

Director, Operational Risk and Control Management - American Express (Hybrid, New York)

Lead change-risk assessment and governance for American Express’s global merchant and payments network. Oversee risk frameworks, mitigation tracking, executive reporting, and a high-performing team.

USUnited StatesNYNew York
$123,000 – $215,250 / year
HybridFull-timeLeadEnglish RequiredDirector

Description

  • Assess new products, services, and material business changes against applicable American Express policies and standards
  • Build and operate a GMNS framework for classifying and assessing changes under the appropriate policies and standards
  • Design, implement, and scale assessments for strategic, operational, and compliance risks
  • Advance change-risk methodologies, governance standards, risk taxonomies, and decision criteria
  • Collaborate with Product, Technology, Digital, Operations, Pricing, Enterprise Risk, and other teams to surface emerging risks and recommend mitigations
  • Lead change-risk governance forums and prepare risk summaries, recommendations, and materials for executive decisions
  • Monitor mitigation activities and report portfolio health, significant risks, and emerging themes to senior leaders
  • Surface risks spanning multiple programs and systemic issues across transformation initiatives
  • Produce risk-profile reporting and communicate operational-risk trends, assessment data, themes, and activities to senior management
  • Lead a small team of high-performing professionals
  • Provide independent operational-risk assessments and governance to support informed senior-management decisions

Requirements

  • At least eight years of operational risk management experience, including work in Risk or Internal Audit
  • Working knowledge of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal abilities, including the ability to secure support from senior business and technology stakeholders
  • Expertise in process governance and in establishing and overseeing decision-making processes aligned with policies, regulatory frameworks, or operational standards
  • Professional experience in financial services
  • Strong analytical and problem-solving capabilities, including data analysis, trend identification, and risk-scenario evaluation
  • Ability to provide thought leadership and carry initiatives through implementation
  • Proven ability to manage large programs and influence distributed teams across geographies and diverse backgrounds
  • Authorization to work for American Express in the United States; visa sponsorship will not be pursued
  • Bachelor’s degree in Finance, Business, Risk Management, or a related field preferred
  • Advanced degrees or professional certifications are advantageous

Benefits

  • Competitive base salary
  • Bonus opportunities
  • Retirement savings plan with a 6% company match
  • Complimentary financial coaching and financial-wellness support
  • Medical, dental, vision, life insurance, and disability coverage
  • Flexible hybrid, onsite, or virtual work arrangements based on the role and business requirements
  • More than 20 weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
  • Free access to onsite wellness centers staffed by nurses and doctors, depending on location
  • Confidential counseling through the Healthy Minds program
  • Career growth and training programs
  • Equity compensation, where applicable

Related Jobs

Cabot Corporation

Senior Digital Business Partner, Integrated Operations

Cabot Corporation
1,001 – 5,000 Employees
H1B Visa SponsorB2BManufacturingScience
LVLatvia
€5,150 – €7,450 / month
HybridFull-timeSeniorEnglish RequiredOperations
ERPIoT

Advance digital transformation across Cabot’s global manufacturing operations by connecting business priorities with practical technology initiatives. Improve plant performance through analytics, Industry 4.0 adoption, and solutions that deliver measurable value.

Open
Cabot Corporation

Senior Technical Services and Applications Manager, EMEA Inkjet

Cabot Corporation
1,001 – 5,000 Employees
H1B Visa SponsorB2BManufacturingScience
LVLatviaHybridFull-timeSeniorLeadEnglish RequiredManager

Lead technical customer support and application problem-solving for Cabot’s specialty chemicals and inkjet dispersion products across Europe. Partner with Sales and cross-functional teams to resolve issues and identify opportunities for product innovation.

Open