American Express
American Express
American Express bank ishi, moliya va B2B to‘lovlari sohalarida faoliyat yurituvchi global moliyaviy xizmatlar kompaniyasidir. Kompaniya faoliyati jismoniy shaxslar, biznes va korporativ mijozlar uchun kredit kartalari; to‘lov va savdogarlarga xizmat ko‘rsatish xizmatlari; jamg‘arma hisobvaraqlari, depozit sertifikatlari va shaxsiy kreditlar; shuningdek, mukofotlar, sayohat dasturlari, korporativ to‘lov yechimlari, moliyaviy ta’lim, xavfsizlik xizmatlari hamda karta egalari va savdogarlarni qo‘llab-quvvatlashni o‘z ichiga oladi.

Director, Operational Risk and Control Management - American Express (Hybrid, New York)

Lead change-risk assessment and governance for American Express’s global merchant and payments network. Oversee risk frameworks, mitigation tracking, executive reporting, and a high-performing team.

Tavsif

  • Assess new products, services, and material business changes against applicable American Express policies and standards
  • Build and operate a GMNS framework for classifying and assessing changes under the appropriate policies and standards
  • Design, implement, and scale assessments for strategic, operational, and compliance risks
  • Advance change-risk methodologies, governance standards, risk taxonomies, and decision criteria
  • Collaborate with Product, Technology, Digital, Operations, Pricing, Enterprise Risk, and other teams to surface emerging risks and recommend mitigations
  • Lead change-risk governance forums and prepare risk summaries, recommendations, and materials for executive decisions
  • Monitor mitigation activities and report portfolio health, significant risks, and emerging themes to senior leaders
  • Surface risks spanning multiple programs and systemic issues across transformation initiatives
  • Produce risk-profile reporting and communicate operational-risk trends, assessment data, themes, and activities to senior management
  • Lead a small team of high-performing professionals
  • Provide independent operational-risk assessments and governance to support informed senior-management decisions

Talablar

  • At least eight years of operational risk management experience, including work in Risk or Internal Audit
  • Working knowledge of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal abilities, including the ability to secure support from senior business and technology stakeholders
  • Expertise in process governance and in establishing and overseeing decision-making processes aligned with policies, regulatory frameworks, or operational standards
  • Professional experience in financial services
  • Strong analytical and problem-solving capabilities, including data analysis, trend identification, and risk-scenario evaluation
  • Ability to provide thought leadership and carry initiatives through implementation
  • Proven ability to manage large programs and influence distributed teams across geographies and diverse backgrounds
  • Authorization to work for American Express in the United States; visa sponsorship will not be pursued
  • Bachelor’s degree in Finance, Business, Risk Management, or a related field preferred
  • Advanced degrees or professional certifications are advantageous

Imtiyozlar

  • Competitive base salary
  • Bonus opportunities
  • Retirement savings plan with a 6% company match
  • Complimentary financial coaching and financial-wellness support
  • Medical, dental, vision, life insurance, and disability coverage
  • Flexible hybrid, onsite, or virtual work arrangements based on the role and business requirements
  • More than 20 weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
  • Free access to onsite wellness centers staffed by nurses and doctors, depending on location
  • Confidential counseling through the Healthy Minds program
  • Career growth and training programs
  • Equity compensation, where applicable

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