American Express
American Express
American Express este o companie globală de servicii financiare care activează în domeniile bancar, financiar și al plăților între companii. Activitatea sa include carduri de credit pentru consumatori, companii și corporații; servicii de plată și pentru comercianți; conturi de economii, certificate de depozit și împrumuturi personale; precum și programe de recompense, programe de călătorii, soluții de plată pentru companii, educație financiară, servicii de securitate și asistență pentru membrii care dețin carduri și pentru comercianți.

Director, Operational Risk and Control Management - American Express (Hybrid, New York)

Lead change-risk assessment and governance for American Express’s global merchant and payments network. Oversee risk frameworks, mitigation tracking, executive reporting, and a high-performing team.

Descriere

  • Assess new products, services, and material business changes against applicable American Express policies and standards
  • Build and operate a GMNS framework for classifying and assessing changes under the appropriate policies and standards
  • Design, implement, and scale assessments for strategic, operational, and compliance risks
  • Advance change-risk methodologies, governance standards, risk taxonomies, and decision criteria
  • Collaborate with Product, Technology, Digital, Operations, Pricing, Enterprise Risk, and other teams to surface emerging risks and recommend mitigations
  • Lead change-risk governance forums and prepare risk summaries, recommendations, and materials for executive decisions
  • Monitor mitigation activities and report portfolio health, significant risks, and emerging themes to senior leaders
  • Surface risks spanning multiple programs and systemic issues across transformation initiatives
  • Produce risk-profile reporting and communicate operational-risk trends, assessment data, themes, and activities to senior management
  • Lead a small team of high-performing professionals
  • Provide independent operational-risk assessments and governance to support informed senior-management decisions

Cerințe

  • At least eight years of operational risk management experience, including work in Risk or Internal Audit
  • Working knowledge of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal abilities, including the ability to secure support from senior business and technology stakeholders
  • Expertise in process governance and in establishing and overseeing decision-making processes aligned with policies, regulatory frameworks, or operational standards
  • Professional experience in financial services
  • Strong analytical and problem-solving capabilities, including data analysis, trend identification, and risk-scenario evaluation
  • Ability to provide thought leadership and carry initiatives through implementation
  • Proven ability to manage large programs and influence distributed teams across geographies and diverse backgrounds
  • Authorization to work for American Express in the United States; visa sponsorship will not be pursued
  • Bachelor’s degree in Finance, Business, Risk Management, or a related field preferred
  • Advanced degrees or professional certifications are advantageous

Beneficii

  • Competitive base salary
  • Bonus opportunities
  • Retirement savings plan with a 6% company match
  • Complimentary financial coaching and financial-wellness support
  • Medical, dental, vision, life insurance, and disability coverage
  • Flexible hybrid, onsite, or virtual work arrangements based on the role and business requirements
  • More than 20 weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
  • Free access to onsite wellness centers staffed by nurses and doctors, depending on location
  • Confidential counseling through the Healthy Minds program
  • Career growth and training programs
  • Equity compensation, where applicable

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