Gradient
Gradient
Gradient is an environmental and risk science consulting firm that helps national and global clients address complex environmental and human health challenges. Since 1985, the company has applied scientific expertise across toxicology, epidemiology, exposure and risk assessment, product safety, contaminant fate and transport, industrial hygiene, geographic information systems, environmental and forensic chemistry, ecological risk, occupational health and safety, and green chemistry.

Director of Client Growth at Gradient – New York Hybrid

Lead retention and expansion for Gradient Experience’s major luxury, beauty, and spirits accounts. Grow revenue through senior client relationships and introductions across client organizations.

Description

  • Lead relationship, retention, and growth strategy for a portfolio of $1M+ AGI accounts
  • Develop connections across brands and departments within existing client organizations
  • Create warm introductions and referrals to adjacent brands and departments
  • Increase Gradient’s presence within existing client organizations
  • Own AGI and brand retention targets for assigned accounts
  • Work with Gradient’s project management team to monitor delivery quality without managing execution
  • Travel regularly to strengthen in-person client relationships
  • Report retention and growth results directly to the Chief Client Officer

Requirements

  • At least 8 years of experience in client leadership, account growth, or business development
  • Demonstrated success growing and retaining large, high-value client relationships at a senior level
  • Agency experience is preferred
  • Experience working with luxury, beauty, spirits, or other premium consumer brands
  • Understanding of the relationship standards and discretion required by premium clients
  • Ability to navigate and expand relationships across complex, multi-department client organizations
  • Comfort owning revenue retention and growth targets
  • Willingness to be based in New York and travel regularly
  • Strong proficiency with CRM and sales enablement platforms, including HubSpot and LinkedIn Sales Navigator
  • Ability to monitor pipeline, manage multi-threaded accounts, and report growth metrics

Benefits

  • Bonus opportunity of 25–35% of base salary tied to AGI retention and growth for assigned accounts
  • On-target earnings of $190,000–$235,000
  • Hybrid work arrangement
  • Regular travel to strengthen in-person client relationships

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