Crowe
Crowe
Crowe is a public accounting and consulting firm serving public and private organizations with audit, tax, and advisory services. Its teams combine industry knowledge with technology-enabled approaches to help clients address financial complexity, regulatory demands, and operational challenges across consulting, manufacturing, food and beverage, healthcare, and financial services.

Crowe Senior Accounts Receivable Associate - Onsite in South Bend

Manage cash application, bad-debt write-offs, refunds, unapplied balances, and client inquiries as a Senior Accounts Receivable Associate at Crowe. Support Finance teams and administer client portals in an onsite professional-services environment.

Description

  • Accurately and promptly post partnership receivables, including lockbox collections and other cash receipts
  • Process receivables that are no longer collectible as bad-debt write-offs
  • Coordinate with business units to clear unapplied cash balances
  • Address questions about client balances and payment applications
  • Prepare refunds for customer overpayments
  • Monitor the shared inbox and answer accounts receivable questions from clients and internal colleagues
  • Support client-portal onboarding, account setup, maintenance, troubleshooting, and documentation
  • Learn, document, and consistently follow detailed, multistep accounts receivable procedures
  • Collaborate with Finance teams, business units, engagement executives, Partners, and Managing Directors
  • Handle client-facing questions and assist with portal administration

Requirements

  • At least 2 to 3 years of accounts receivable experience
  • Solid knowledge of cash application and accounts receivable procedures
  • Ability to work independently while contributing effectively to a team
  • Strong written and verbal communication skills
  • Proficiency with Microsoft Office, including SharePoint
  • Intermediate Excel capability, with PivotTables and lookup formulas preferred
  • Adaptability in a changing environment and willingness to learn
  • High attention to detail, with the ability to manage competing priorities and resolve issues through completion
  • Ability to learn, document, and manage detailed, multistep procedures
  • Professional-services, accounting, consulting, legal, or other client-service experience preferred
  • Experience in a high-volume or complex accounts receivable function is a plus
  • Experience with Workday, ServiceNow, Icertis, or Ariba is a plus
  • Experience with third-party client portals, including setup, registration, maintenance, troubleshooting, and documentation, is a plus
  • Experience improving or documenting accounts receivable procedures is preferred
  • Exposure to AI-enabled tools is a plus
  • Must verify identity and eligibility to work in the United States
  • Crowe is not currently sponsoring work authorization

Benefits

  • Flexibility to balance professional responsibilities with personal life
  • Career-development and leadership opportunities
  • Support for employee well-being
  • Comprehensive total rewards package
  • Inclusive culture that values diversity
  • Regular Career Coach meetings focused on professional goals and aspirations
  • Equal employment opportunity and a fair, inclusive hiring process
  • Applicant accommodations and special assistance are available

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