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Affirm
Affirm
1,001 – 5,000 Employees
H1B Visa SponsorB2CeCommerceFintech
Affirm is a fintech company focused on helping consumers manage purchases through transparent payment options. Its buy now, pay later service lets customers split eligible purchases into flexible payments without hidden fees or compound interest. Affirm also offers a debit card that allows users to choose between paying over time for larger purchases and paying in full for smaller transactions. The company works with retailers in categories such as electronics, apparel, and travel, supporting checkout payments online and in physical stores, and its services integrate with Apple Pay. Affirm’s work spans consumer finance, e-commerce, and the technology that connects shoppers, merchants, and payment products.
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Content Designer II, UK Remote

Shape UX writing and content strategy for Affirm’s buy now, pay later products. Improve web and app experiences through research, experimentation, and cross-functional teamwork.

GBUnited Kingdom
£80,000 – £118,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredContent Marketing Manager

Description

  • Shape product content across user flows, information architecture, content hierarchy, UX writing, and customer communications for web and native apps.
  • Partner with design, research, product, engineering, brand, legal, compliance, and customer experience teams from early concepts through launch and optimization.
  • Help teams uncover customer problems and identify opportunities to improve content and usability.
  • Write clear, accurate, concise, and approachable content for product flows, notifications, emails, texts, prototypes, and other customer touchpoints.
  • Apply research, experimentation, customer feedback, and data to strengthen content decisions, usability, and customer understanding.
  • Take part in design sprints, critiques, content reviews, and product discussions.
  • Help maintain style guides, writing guidance, reusable patterns, team materials, and shared practices.
  • Join Content Design team rituals and collaborate with fellow content designers.

Requirements

  • Bring at least two years of experience in content design, UX writing, content strategy, information architecture, or a related area.
  • Have experience designing for web and native digital products.
  • Provide a portfolio that shows strong UX writing, strategic judgment, and product work that has shipped.
  • Understand UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development.
  • Work independently on defined projects and handle ambiguity with support.
  • Connect content choices to customer needs and business objectives.
  • Have experience working with partners in product management, design, research, engineering, legal, compliance, marketing, or brand.
  • Communicate clearly, explain your reasoning, welcome feedback, build alignment, and advocate for customers.

Benefits

  • Receive monthly allowances for health, wellness, and technology expenses.
  • Medical coverage for employees and dependents is fully subsidized.
  • Dental coverage is provided.
  • Vision coverage is provided for employees and dependents.
  • Flexible time off is available.
  • Generous holiday calendars are offered.
  • Participate in an employee stock purchase plan offering discounted Affirm shares.
  • An inclusive interview process and accommodations are available for candidates with disabilities.
  • Work with remote-first flexibility.
  • Attend an in-person onboarding experience as a new hire.

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