Affirm
Affirm
Affirm este o companie de tehnologie financiară axată pe sprijinirea consumatorilor în gestionarea cumpărăturilor prin opțiuni de plată transparente. Serviciul său de tip „cumpără acum, plătește mai târziu” le permite clienților să împartă achizițiile eligibile în plăți flexibile, fără comisioane ascunse sau dobândă compusă. Affirm oferă și un card de debit care le permite utilizatorilor să aleagă între plata eșalonată în timp pentru achiziții mai mari și plata integrală pentru tranzacții mai mici. Compania colaborează cu comercianți din categorii precum electronice, îmbrăcăminte și călătorii, susținând plățile la finalizarea comenzii online și în magazine fizice, iar serviciile sale se integrează cu Apple Pay. Activitatea Affirm acoperă finanțarea consumatorilor, comerțul electronic și tehnologia care conectează cumpărătorii, comercianții și produsele de plată.

Content Designer II, UK Remote

Shape UX writing and content strategy for Affirm’s buy now, pay later products. Improve web and app experiences through research, experimentation, and cross-functional teamwork.

Descriere

  • Shape product content across user flows, information architecture, content hierarchy, UX writing, and customer communications for web and native apps.
  • Partner with design, research, product, engineering, brand, legal, compliance, and customer experience teams from early concepts through launch and optimization.
  • Help teams uncover customer problems and identify opportunities to improve content and usability.
  • Write clear, accurate, concise, and approachable content for product flows, notifications, emails, texts, prototypes, and other customer touchpoints.
  • Apply research, experimentation, customer feedback, and data to strengthen content decisions, usability, and customer understanding.
  • Take part in design sprints, critiques, content reviews, and product discussions.
  • Help maintain style guides, writing guidance, reusable patterns, team materials, and shared practices.
  • Join Content Design team rituals and collaborate with fellow content designers.

Cerințe

  • Bring at least two years of experience in content design, UX writing, content strategy, information architecture, or a related area.
  • Have experience designing for web and native digital products.
  • Provide a portfolio that shows strong UX writing, strategic judgment, and product work that has shipped.
  • Understand UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development.
  • Work independently on defined projects and handle ambiguity with support.
  • Connect content choices to customer needs and business objectives.
  • Have experience working with partners in product management, design, research, engineering, legal, compliance, marketing, or brand.
  • Communicate clearly, explain your reasoning, welcome feedback, build alignment, and advocate for customers.

Beneficii

  • Receive monthly allowances for health, wellness, and technology expenses.
  • Medical coverage for employees and dependents is fully subsidized.
  • Dental coverage is provided.
  • Vision coverage is provided for employees and dependents.
  • Flexible time off is available.
  • Generous holiday calendars are offered.
  • Participate in an employee stock purchase plan offering discounted Affirm shares.
  • An inclusive interview process and accommodations are available for candidates with disabilities.
  • Work with remote-first flexibility.
  • Attend an in-person onboarding experience as a new hire.

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