Project Coordinator II
Astreya
Coordinate technology projects, ticket workflows, schedules, and reporting for regional teams in the Philippines. Support project managers with stakeholder follow-up, performance metrics, and issue resolution.
Open
Finalsite develops education-focused SaaS and communications technology for K–12 and higher education institutions. Its platform combines Composer, a content management system and website design solution, with AI chatbot tools, mass notifications, messaging, mobile apps, enrollment and admissions management, and marketing services. Finalsite works with school districts, independent, international, charter, and faith-based schools to support digital communication, community engagement, and enrollment growth.
Collections and Accounts Receivable Specialist
Manage collections, cash application, billing disputes, and accounts receivable reporting for Finalsite’s K–12 education technology platform. This is a fully remote, full-time role for candidates residing in the United States.
Description
- Proactively review AR aging, contact customers about overdue balances, and refer accounts for collections review
- Post customer deposits each day and keep cash application records accurate and reconciled
- Act as the initial contact for customer and internal accounts receivable questions
- Handle billing inquiries and disputes from investigation through resolution
- Keep NetSuite and the AR case management system accurate to support dependable DSO and receivables reporting
- Submit invoices through customer vendor portals and prepare required vendor documentation
- Process customer credit card payments by phone
- Partner with Sales and Finance to resolve disputes involving overdue accounts
- Resolve escalations that prevent customers from making payments
- Prepare and assess AR aging and collections reports to track account status and focus outreach
- Take ownership of assigned escalations, disputes, inquiries, tasks, and projects until completion
- Support Finance initiatives such as system migrations, process updates, and workflow implementations
Requirements
- At least five years of experience in accounts receivable, collections, or a related finance position
- Thorough knowledge of the complete AR cycle and how receivables decisions affect the wider business
- Experience with NetSuite or a similar ERP, plus an AR or case management system, is strongly preferred
- Experience managing vendor portals is advantageous
- Highly detail-oriented, with the ability to accurately manage substantial workloads, identify discrepancies early, and maintain dependable records
- Proactive and solution-oriented, able to identify root causes, recommend actions, and see issues through to resolution
- Strong written, verbal, and customer-facing communication abilities
- Professional and composed when handling challenging conversations
- Self-motivated and accountable, with the ability to prioritize, work independently, and own results in a fast-moving environment
- Must currently reside and continue residing in the United States to obtain and retain employment
Benefits
- Competitive benefits package
- Opportunities for professional development
- Collaborative culture centered on partnership and purpose
- Career growth opportunities
- Fully remote employment
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