East Sussex County Council is a local authority responsible for delivering essential public services across East Sussex, supporting more than half a million residents, businesses, and visitors. Its work spans adult social care and health, children’s services, governance, business support, and communities, economy and transport. As an employer, the council brings together teams whose work contributes to education, social wellbeing, financial support, public services, transport planning, and the county’s environment, offering career opportunities across a wide range of professional and operational areas.
Financial Assessment Assistant – East Sussex County Council (Hybrid)
Review financial assessments, respond to service users and stakeholders, and provide clear written outcomes. Support East Sussex residents with accurate, considerate service while working from the Eastbourne office at least one day each week.
United Kingdom£26,847 – £27,274 / year
HybridFull-timeMiddleSeniorEnglish RequiredFinancial Planning and AnalysisDescription
- Review financial assessments
- Respond to calls and correspondence from service users and internal and external contacts
- Send written decisions to service users
- Keep records clear and up to date
- Manage your day-to-day responsibilities
- Support service delivery and help achieve the best outcomes for people
- Work from the Eastbourne office at least one day each week
- Attend the office each day during induction and initial training for the first few weeks
Requirements
- Listen actively and communicate helpfully and professionally by phone
- Process information accurately and with confidence
- Recognise complex queries and escalate them appropriately
- Work well as part of a supportive, collaborative team
- Organise a varied workload and sometimes meet short deadlines
- Pass an Enhanced DBS check or Enhanced check for Regulated Activity
- Provide an overseas police check if you have lived or worked abroad
- Be able to work in the UK; disclose any need for sponsorship so eligibility can be checked
- Submit a CV and supporting statement with your application
Benefits
- Flexible hybrid work, with at least one day each week at the Eastbourne office
- Equipment provided to support you in the role
- A varied package of benefits and employment support
- Vocational apprenticeship training, from entry-level to degree-level qualifications
- Potential support for relevant apprenticeship training