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Cielo Talent
Cielo Talent
1,001 – 5,000 Employees
Skilled Worker Visa SponsorHealthcareHR TechLogistics
Cielo Talent is a global talent acquisition partner helping organizations strengthen how they attract, manage, and hire people. Its services include recruitment process outsourcing, contingent workforce management, and talent acquisition consulting, supported by technology such as AI. Cielo Talent works with organizations across healthcare, life sciences, technology, and other industries, with an emphasis on tailored hiring strategies and diversity, equity, and inclusion.
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Client Services Manager

Lead recruiting teams and client partnerships at Cielo Talent, a global talent acquisition services provider. Shape hiring strategies, analyze recruiting performance, and oversee service delivery.

USUnited StatesWIWisconsinRemoteFull-timeMiddleSeniorEnglish RequiredClient ServicesClient Services Representative

Description

  • Lead a recruiting team in delivering high-quality client services
  • Set performance expectations, track progress, and address gaps
  • Coach direct reports through regular individual and team meetings
  • Oversee performance processes and give employees feedback
  • Build a team culture of trust, collaboration, inclusion, and learning
  • Develop strong client stakeholder relationships and embed into client organizations
  • Coordinate new-client implementation with Cielo teams and client leaders
  • Create recruiting reports and analytics covering time to fill, aging, cost per hire, satisfaction, recruiter productivity, and sourcing
  • Build trusted working relationships with recruiters and hiring leaders
  • Run programs, events, and campaigns that grow candidate pipelines and advance recruiting plans
  • Guide hiring strategy, passive candidate outreach, recruitment marketing, and adoption of recruiting technology
  • Attend client meetings, share updates and data, and resolve service delivery gaps
  • Support client recruiting processes and coordinate shared delivery resources
  • Oversee Cielo-specific metric reporting and P&L
  • Standardize processes and drive ongoing improvement and consistency
  • Share effective practices and contribute to organizational initiatives
  • Carry out other assigned duties

Requirements

  • A bachelor’s degree in business, management, human resources, or a related field is preferred
  • Previous experience in a results-focused talent acquisition or human resources role
  • Experience coaching colleagues or managing a team
  • Knowledge of recruiting technologies, including applicant tracking systems (ATS) and social media tools
  • Strong command of Microsoft Office

Benefits

  • Full-time role, 40 hours per week
  • Remote work available
  • Equal opportunity employer
  • Reasonable accommodations available throughout the application and interview process

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