Cielo Talent
Cielo Talent
Cielo Talent je globalni partner za pridobivanje talentov, ki organizacijam pomaga izboljšati način privabljanja, upravljanja in zaposlovanja ljudi. Njegove storitve vključujejo zunanje izvajanje zaposlitvenih procesov, upravljanje pogodbene delovne sile in svetovanje na področju pridobivanja talentov, pri čemer jih podpirajo tehnologije, kot je umetna inteligenca. Cielo Talent sodeluje z organizacijami v zdravstvu, naravoslovnih vedah, tehnologiji in drugih panogah ter daje poudarek strategijam zaposlovanja, prilagojenim posameznim potrebam, pa tudi raznolikosti, pravičnosti in vključevanju.

Client Services Manager

Lead recruiting teams and client partnerships at Cielo Talent, a global talent acquisition services provider. Shape hiring strategies, analyze recruiting performance, and oversee service delivery.

Opis

  • Lead a recruiting team in delivering high-quality client services
  • Set performance expectations, track progress, and address gaps
  • Coach direct reports through regular individual and team meetings
  • Oversee performance processes and give employees feedback
  • Build a team culture of trust, collaboration, inclusion, and learning
  • Develop strong client stakeholder relationships and embed into client organizations
  • Coordinate new-client implementation with Cielo teams and client leaders
  • Create recruiting reports and analytics covering time to fill, aging, cost per hire, satisfaction, recruiter productivity, and sourcing
  • Build trusted working relationships with recruiters and hiring leaders
  • Run programs, events, and campaigns that grow candidate pipelines and advance recruiting plans
  • Guide hiring strategy, passive candidate outreach, recruitment marketing, and adoption of recruiting technology
  • Attend client meetings, share updates and data, and resolve service delivery gaps
  • Support client recruiting processes and coordinate shared delivery resources
  • Oversee Cielo-specific metric reporting and P&L
  • Standardize processes and drive ongoing improvement and consistency
  • Share effective practices and contribute to organizational initiatives
  • Carry out other assigned duties

Zahteve

  • A bachelor’s degree in business, management, human resources, or a related field is preferred
  • Previous experience in a results-focused talent acquisition or human resources role
  • Experience coaching colleagues or managing a team
  • Knowledge of recruiting technologies, including applicant tracking systems (ATS) and social media tools
  • Strong command of Microsoft Office

Ugodnosti

  • Full-time role, 40 hours per week
  • Remote work available
  • Equal opportunity employer
  • Reasonable accommodations available throughout the application and interview process

Sorodna delovna mesta

Wpromote

Senior Director of B2B Client Services — Remote, United States

Wpromote
201 – 500 Zaposleni
Trženje

Lead integrated B2B media strategy and senior client relationships at Wpromote, a digital marketing agency. Connect campaign performance to pipeline, revenue, and account growth for enterprise and growth-stage clients.

Odpri
Stitch Fix

Senior Remote Client Support Team Lead at Stitch Fix

Stitch Fix

Lead and coach a remote team of Client Support Coordinators serving clients by phone, chat, and email. Improve service quality and team performance through feedback, operational oversight, and AI-enabled tools.

Odpri
Navitus Health Solutions

Trade Client Services Specialty Coordinator

Navitus Health Solutions

Support manufacturer, payer, and strategic partners at Lumicera Specialty Pharmacy by managing client operations, reporting, access issues, and account strategy.

Odpri