Computershare UK provides corporate services that support organizations, shareholders, and employees across key ownership and governance processes. Its work includes share registration, shareholder transaction management, corporate governance consulting, corporate trust services, employee share plans, and omnichannel communications. The company also offers digital platforms such as Investor Center for shareholders and Employee Online for managing employee stock plans, creating opportunities for teams working across financial services, consulting, technology, operations, and communications.
Client Manager – Financial Administration, Hybrid Bristol
Manage client portfolios, retention, risk, and growth for Computershare UK’s financial administration business. This hybrid Bristol role focuses on trusted relationships, service excellence, governance, and account development.
Description
- Build and strengthen relationships across an assigned client portfolio
- Drive client retention and satisfaction through consistent service
- Serve as a trusted partner by resolving issues and engaging clients proactively
- Spot commercial opportunities and assist with business development
- Help increase revenue from existing client accounts
- Lead polished presentations, client reviews, and account planning
- Oversee risk, regulatory duties, and governance obligations
- Follow established business processes and control frameworks
- Prepare client reports and management information
- Keep customer data and records complete and accurate
- Work across teams, share expertise, support colleagues, and improve operational efficiency
- Stay informed about industry and market developments to provide knowledgeable client solutions
Requirements
- Demonstrated experience in client or relationship management
- Background managing client relationships and delivering high-quality customer service
- Strong communication, presentation, and negotiation abilities
- Commercial understanding with the ability to uncover portfolio growth opportunities
- Effective problem-solving skills and the persistence to resolve issues fully
- Well-organised approach to balancing competing priorities
- Ability to assess information, create client reports, and communicate key findings
- Working proficiency with Microsoft Office applications
- Consistently high attention to detail
- Knowledge of the registry industry or financial services is helpful but not required
Benefits
- Flexible working options, including partial home working
- Health and wellbeing rewards designed for employees and their families
- Salary-sacrifice share purchase scheme with a company contribution
- Employee recognition awards
- Team social gatherings
- Support for long-term financial planning
- Friendly, close-knit culture with opportunities for career development