Ingram Micro
Ingram Micro
Ingram Micro operates at the intersection of technology distribution, logistics, consulting, and marketing, helping businesses source, deploy, and manage technology at scale. Its services span cloud solutions, supply chain operations, and technology lifecycle management, supported by the Ingram Micro Xvantage platform. Xvantage uses artificial intelligence and machine learning to provide data insights, automate processes, and support digital transformation across B2B technology operations. Ingram Micro serves more than 161,000 customers and works with over 1,500 vendors, while also incorporating sustainability into its approach to technology and supply chain services.

Business Development Representative - Ingram Micro (Buffalo, NY)

Full-time, onsite Business Development Representative role focused on customer acquisition, pipeline growth, renewals, and technology solution adoption. Work with customers, sales teams, and technology vendors to support measurable business outcomes across Ingram Micro’s IT ecosystem.

Description

  • Drive customer acquisition, pipeline generation, upgrades, renewals, and cross-sell opportunities
  • Use business insights, data, and customer engagement strategies to uncover growth opportunities
  • Build and nurture relationships with customers and key stakeholders
  • Align technology solutions with customer objectives to support successful outcomes
  • Build knowledge of assigned technology products, services, and solutions
  • Lead training, presentations, and enablement initiatives that strengthen adoption and value
  • Develop and maintain sales and marketing materials for business development activities
  • Monitor industry developments, emerging technologies, and competitor offerings
  • Work with sales teams to understand customer needs and recommend suitable solutions
  • Assist with pre-sales presentations, demonstrations, and proposal preparation
  • Coordinate with vendor partners on strategic programs, promotions, and growth initiatives
  • Use vendor relationships to help customers achieve stronger business results

Requirements

  • Bachelor’s degree or an equivalent combination of education and professional experience
  • At least two years of experience in business development, sales, account management, customer success, or a related customer-facing position
  • Strong communication, presentation, and relationship-building abilities
  • Ability to uncover customer needs and formulate solution-oriented recommendations
  • Strong organization skills and the ability to balance multiple priorities in a fast-moving environment
  • Self-directed approach with clear ownership, accountability, and results focus
  • Proficiency with CRM platforms, business applications, and Microsoft Office
  • Experience in technology, SaaS, cloud, cybersecurity, or IT solutions is preferred
  • Experience working with channel partners, resellers, vendors, or indirect sales organizations is preferred
  • Knowledge of customer enablement, pipeline management, and solution-selling methods is preferred
  • Experience presenting to customers, conducting training, or demonstrating products is preferred
  • Familiarity with data-led sales practices and business intelligence tools is preferred
  • Must pass a drug test
  • Must successfully complete a post-offer, pre-employment background check

Benefits

  • Merit-based pay increases
  • Annual bonus or sales incentive opportunities
  • Long-term incentive programs
  • Healthcare coverage
  • Paid time off
  • Parental leave
  • 401(k) plan with company matching
  • Short- and long-term disability coverage
  • Basic life insurance
  • Wellbeing programs
  • Professional development and career advancement opportunities

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