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Senior Relationship Manager, Cincinnati (Hybrid)
Manage and grow Global Payments’ fintech and financial services accounts by aligning stakeholders, negotiating deals, retaining customers, and finding commercial opportunities. The role is based in Cincinnati, Ohio, and requires domestic US travel.
विवरण
- Lead senior stakeholder engagement and set account relationship strategies and agendas.
- Handle escalations involving day-to-day account relationships.
- Sell Global Payments products and services while growing business across the account portfolio.
- Keep schedules and budgets aligned with contractual commitments.
- Direct account plan development and delivery, reviewing progress quarterly with division leaders.
- Coordinate partners across Product, Legal, Finance, and other global teams.
- Structure, negotiate, and close commercial agreements.
- Draw on internal product marketing and specialist sales expertise to support customers.
- Stay well informed about the company’s products and services.
- Share customer needs to help shape the product roadmap.
- Retain accounts and identify opportunities to expand business.
- Take on other related duties as assigned.
आवश्यकताएँ
- Substantial sales executive experience in fintech or financial services.
- At least 10 years of account or relationship management experience in fintech, ecommerce, or financial services.
- Experience managing revenue-generating account portfolios and meeting performance targets.
- Understanding of investment banking operations, technology, and organizational change.
- Ability to solve customer challenges and identify commercial opportunities.
- Clear, concise, professional verbal and written communication.
- Proactive ownership of customer-impacting projects and challenges.
- Strong organization and time management across multiple deadline-driven projects.
- Ability to engage and influence people at all levels and build stakeholder trust.
- Excellent customer service skills.
- Ability to build and maintain effective internal and external working relationships.
- Proficiency in Microsoft Outlook, Excel, and PowerPoint.
- Willingness to travel within the United States.
- Must be eligible to work in the United States.
लाभ
- Competitive compensation.
- Career opportunities with room to grow.
- Global, inclusive teams.
- Learning and career development opportunities.
- Career opportunities with an international reach.
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