MDY Contact Center
MDY Contact Center
MDY Contact Center एक वैश्विक संपर्क केंद्र और बिज़नेस प्रोसेस आउटसोर्सिंग (BPO) प्रदाता है, जिसके पास ग्राहक अनुभव प्रबंधन और परिचालन रूपांतरण का 25 से अधिक वर्षों का अनुभव है। मेक्सिको और पेरू में स्थित संपर्क केंद्रों के माध्यम से, कंपनी दूरसंचार, खुदरा, वित्त, यात्रा, शिक्षा, ऑटोमोटिव और स्वास्थ्य सेवा सहित विभिन्न क्षेत्रों में कार्यरत उद्यम संगठनों को सहायता प्रदान करती है। इसकी सेवाओं में प्रक्रिया पुनर्रचना, डिजिटल रणनीति, स्वचालन, विश्लेषण, AI-सक्षम समाधान और कॉन्सियर्ज संचालन शामिल हैं। साथ ही, कंपनी फ्रंट-ऑफिस और बैक-ऑफिस कार्यप्रवाहों को बेहतर बनाने के लिए स्वामित्व वाली तकनीक भी विकसित करती है।

Remote Technical Support Call Center Representative – Claro Peru

Remote customer service role supporting Claro Peru customers through questions and troubleshooting related to mobile devices at MDY Contact Center. Full-time afternoon shifts run within the 14:00–00:00 window.

विवरण

  • Resolve questions, provide guidance, and assist customers who need help with their mobile devices
  • Deliver customer service support for Claro Peru
  • Complete paid training
  • Work an eight-hour afternoon shift scheduled within the 14:00–00:00 window

आवश्यकताएँ

  • Have a Windows 11 Pro or Enterprise PC or laptop
  • Provide a headset
  • Have a wired internet connection with a minimum speed of 40 Mbps
  • Secondary education completed
  • Applicants with or without customer service experience are welcome
  • Be available for full-time afternoon work, eight hours within the 14:00–00:00 window
  • Be prepared to work and complete training remotely

लाभ

  • Electricity allowance
  • Additional bonuses
  • Timely payments twice monthly and at the end of the month
  • Career advancement opportunities
  • Discounts at KFC, Pizza Hut, Starbucks, and other participating brands
  • Paid training
  • Base salary of S/. 1,230

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