MDY Contact Center
MDY Contact Center
5 001 – 10 000 Xodimlar
LogistikaMarketingSayohat
MDY Contact Center mijozlar tajribasini boshqarish va operatsion transformatsiya sohalarida 25 yildan ortiq tajribaga ega global kontakt-markaz hamda biznes jarayonlarini autsorsing qilish (BPO) xizmatlari provayderidir. Meksika va Perudagi kontakt-markazlari orqali kompaniya telekommunikatsiya, chakana savdo, moliya, sayohat, ta’lim, avtomobilsozlik va sog‘liqni saqlash kabi sohalardagi yirik tashkilotlarni qo‘llab-quvvatlaydi. Uning xizmatlari jarayonlarni qayta loyihalash, raqamli strategiya, avtomatlashtirish, tahlil, sun’iy intellekt asosidagi yechimlar va konsyerj operatsiyalarini, shuningdek front-ofis va back-ofis ish jarayonlarini yaxshilashga mo‘ljallangan xususiy texnologiyalarni qamrab oladi.

Remote Technical Support Call Center Representative – Claro Peru

Remote customer service role supporting Claro Peru customers through questions and troubleshooting related to mobile devices at MDY Contact Center. Full-time afternoon shifts run within the 14:00–00:00 window.

Tavsif

  • Resolve questions, provide guidance, and assist customers who need help with their mobile devices
  • Deliver customer service support for Claro Peru
  • Complete paid training
  • Work an eight-hour afternoon shift scheduled within the 14:00–00:00 window

Talablar

  • Have a Windows 11 Pro or Enterprise PC or laptop
  • Provide a headset
  • Have a wired internet connection with a minimum speed of 40 Mbps
  • Secondary education completed
  • Applicants with or without customer service experience are welcome
  • Be available for full-time afternoon work, eight hours within the 14:00–00:00 window
  • Be prepared to work and complete training remotely

Imtiyozlar

  • Electricity allowance
  • Additional bonuses
  • Timely payments twice monthly and at the end of the month
  • Career advancement opportunities
  • Discounts at KFC, Pizza Hut, Starbucks, and other participating brands
  • Paid training
  • Base salary of S/. 1,230

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