MDY Contact Center
MDY Contact Center
5 001 – 10 000 Қызметкерлер
ЛогистикаМаркетингСаяхат
MDY Contact Center — клиенттермен жұмыс істеу тәжірибесін басқару және операциялық трансформация саласында 25 жылдан астам тәжірибесі бар жаһандық байланыс орталығы әрі бизнес-процестерді аутсорсингтеу (BPO) провайдері. Мексика мен Перудегі байланыс орталықтары арқылы компания телекоммуникация, бөлшек сауда, қаржы, саяхат, білім беру, автомобиль жасау және денсаулық сақтау сияқты салалардағы ірі ұйымдарға қолдау көрсетеді. Оның қызметтері процестерді қайта жобалауды, цифрлық стратегияны, автоматтандыруды, аналитиканы, жасанды интеллектке негізделген шешімдерді және concierge операцияларын, сондай-ақ алдыңғы және ішкі кеңсе жұмыс процестерін жақсартуға арналған меншікті технологияны қамтиды.

Remote Technical Support Call Center Representative – Claro Peru

Remote customer service role supporting Claro Peru customers through questions and troubleshooting related to mobile devices at MDY Contact Center. Full-time afternoon shifts run within the 14:00–00:00 window.

Сипаттама

  • Resolve questions, provide guidance, and assist customers who need help with their mobile devices
  • Deliver customer service support for Claro Peru
  • Complete paid training
  • Work an eight-hour afternoon shift scheduled within the 14:00–00:00 window

Талаптар

  • Have a Windows 11 Pro or Enterprise PC or laptop
  • Provide a headset
  • Have a wired internet connection with a minimum speed of 40 Mbps
  • Secondary education completed
  • Applicants with or without customer service experience are welcome
  • Be available for full-time afternoon work, eight hours within the 14:00–00:00 window
  • Be prepared to work and complete training remotely

Артықшылықтар

  • Electricity allowance
  • Additional bonuses
  • Timely payments twice monthly and at the end of the month
  • Career advancement opportunities
  • Discounts at KFC, Pizza Hut, Starbucks, and other participating brands
  • Paid training
  • Base salary of S/. 1,230

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