RISK उम्मीदवारों को रिक्त पदों से जोड़ने और कर्मचारियों को सुरक्षित पहुँच प्रदान करने के लिए करियर और भर्ती मंच संचालित करता है। इसके ऑनलाइन भर्ती पोर्टल में नौकरी की सूचियाँ, उम्मीदवारों के लिए उपयोगी जानकारी, गोपनीयता नियंत्रण और कर्मचारी लॉगिन शामिल हैं। करियर अनुभव Teamtailor द्वारा संचालित है।
Quality Control Manager, Risk and Anti-Fraud — Ukraine Remote
Audit Risk and Anti-Fraud cases for an international iGaming company. Track KPIs, identify recurring errors, and strengthen operational quality processes.
विवरण
- Review resolved cases, transactions, and suspicious activity assessments conducted by Risk and Anti-Fraud specialists through scheduled and random audits.
- Check teams’ compliance with KPIs, service levels, internal procedures, and compliance rules.
- Investigate discrepancies, contested cases, and operational mistakes to uncover recurring issues and their causes.
- Help create and maintain quality scorecards, assessment standards, and review processes.
- Prepare clear audit reports on performance patterns, accuracy, and recurring workflow delays.
- Give objective, practical feedback and share audit findings with team leads and department heads to support staff development.
- Recommend focused improvements to the efficiency, accuracy, and workflows of Risk and Anti-Fraud operations.
आवश्यकताएँ
- At least two years of relevant experience in risk management, anti-fraud, quality control, or a related analytical field.
- A solid grasp of risk assessment methods, fraud indicators, and transaction monitoring fundamentals.
- Strong analytical and problem-solving abilities, with close attention to detail and accuracy when assessing complex cases.
- Experience working with operational KPIs, service levels, and quality measures.
- Advanced skills in Google Sheets or Microsoft Excel for analysis and reporting.
- Ability to distill complex data into clear reports and provide constructive feedback to stakeholders.
- Able to independently process and organize large volumes of information.
- Preferred: Quality control experience in risk or anti-fraud operations.
- Preferred: Practical experience developing or scaling QA frameworks, evaluation scorecards, and audit checklists.
- Preferred: Familiarity with business intelligence tools such as Tableau, Power BI, Metabase, or Looker.
- Preferred: Experience with fraud or transaction monitoring systems.
लाभ
- Fully remote work arrangement.