WATI builds a customer communication platform around the WhatsApp Business API, helping businesses manage marketing, sales, service, and support conversations. Its tools include chatbots and analytics, alongside features for coordinating customer interactions and sharing personalized content. The platform also connects businesses with audiences on Facebook and Instagram, bringing several digital messaging channels into one workflow. WATI works across customer communications, marketing, and artificial intelligence.
Partner Manager, Hong Kong (Hybrid)
Grow WATI’s AI-powered customer engagement platform through partners across Southeast Asia. Recruit, enable, and co-sell with partners in Indonesia, Malaysia, and Singapore.
विवरण
- Recruit and build relationships with resellers, agencies, system integrators, consultants, ISVs, technology partners, and referral partners.
- Generate partner leads through outbound prospecting, ecosystem events, Meta-related communities, and referrals from existing partners.
- Manage partner recruitment from qualification and business-case discussions through commercial negotiations and signed agreements.
- Lead partner onboarding, certification, WATI and Astra training, and activation of the first deal.
- Develop localized sales materials, support product demonstrations, advise on pricing, and address objections.
- Set joint business plans and hold regular quarterly business reviews with key partners.
- Meet quarterly new-revenue targets through partner activation, pipeline growth, and partner-sourced sales.
- Co-sell on larger partner opportunities and support deal closure.
- Grow partner accounts through expansion, upselling, and increased conversation volumes.
- Address churn and declining business across the partner network.
- Plan and deliver joint marketing through webinars, events, campaigns, and shared content.
- Share market insights on competitors, pricing, product gaps, and business needs in Indonesia and Malaysia.
- Keep partner and pipeline records current in HubSpot or another CRM, and provide weekly forecasts.
- Work with Sales, Customer Success, Marketing, and Product to support successful delivery after signing.
आवश्यकताएँ
- At least four years of experience in partnerships, channel sales, or B2B SaaS sales; quota-carrying experience is preferred.
- Direct experience selling in or through Indonesia, Malaysia, and Singapore.
- Demonstrated ability to build relationships and source partner prospects from a cold start.
- Able to develop business cases, negotiate commercial terms, and maintain pricing discipline.
- Fluent spoken and written English and Mandarin.
- Comfortable using SaaS tools and maintaining CRM records in HubSpot or a similar system.
- Self-motivated and able to work independently.
- WhatsApp Business API, martech, or Meta partner ecosystem experience is an advantage.
- Experience establishing an early-stage partner program is an advantage.
- Experience selling to small and mid-sized businesses is an advantage.