Contract Trainer in Controlling and Business Intelligence
WBSPart-time freelance trainer with WBS TRAINING, delivering Controlling and Business Intelligence courses. Support learners with Power BI, AI tools and flipped-classroom teaching.
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Sumerge एक डिजिटल परिवर्तन और आईटी परामर्श कंपनी है, जो संगठनों को एनालिटिक्स, डेटा प्रबंधन, व्यावसायिक प्रक्रिया स्वचालन और एप्लिकेशन विकास के माध्यम से अपने संचालन को आधुनिक बनाने में सहायता करती है। इसके कार्यों में रोबोटिक प्रक्रिया स्वचालन और क्लाउड एप्लिकेशन शामिल हैं, तथा कंपनी को बैंकिंग और सरकारी क्षेत्रों के संगठनों के साथ काम करने का अनुभव है। Sumerge तकनीकी विशेषज्ञों को एक साथ लाकर व्यावहारिक समाधान प्रदान करती है, जो परिचालन दक्षता में सुधार करते हैं, ग्राहक अनुभवों को बेहतर बनाते हैं और जटिल डिजिटल परिवर्तन पहलों को समर्थन देते हैं।
Associate TechOps and Support Engineer in Cairo (Hybrid)
Support production monitoring, deployments, incident response, and platform reliability as an Associate TechOps Engineer. Maintain operational documentation and assist technical teams in hybrid Cairo-based operations.
विवरण
- Monitor production systems and applications to maintain availability and performance while identifying operational issues promptly.
- Support deployments, CI/CD pipeline execution, and environment configuration under the direction of senior engineers.
- Maintain containerized environments using Docker, Kubernetes, and OpenShift, along with IBM Cloud Pak Stacks and related platform services, resolving routine operational issues.
- Conduct initial incident analysis, troubleshooting, and escalation while contributing to root cause investigations and post-incident reviews.
- Keep system documentation, operational runbooks, configuration records, and knowledge base articles current.
- Take part in on-call support, backup verification, disaster recovery tasks, and routine maintenance to meet service-level commitments.
- Work with Development, Quality, Platform Engineering, and Network teams to sustain reliable production operations and improve support processes.
आवश्यकताएँ
- Bachelor’s degree or diploma in Computer Science, Engineering, or a related discipline.
- 0–1 year of experience in technical operations, production support, system administration, or a comparable technical position.
- Working knowledge of Linux or Windows administration, CI/CD pipelines, Docker, Kubernetes, OpenShift, Bash, PowerShell, Python, and configuration management.
- Familiarity with IBM Cloud Pak solutions such as CP4BA, CP4I, and CP4D; Confluent; Elasticsearch; SQL, DB2, and MongoDB databases; and monitoring tools including Grafana and Prometheus.
- Understanding of networking principles, security practices, identity and access management, backup procedures, disaster recovery, and service reliability.
- Strong troubleshooting, incident management, analytical, and communication abilities, including the capacity to work within approved SLA and SLO targets.
- Ability to prioritize work, handle multiple activities, and deliver dependable operational support in a fast-paced production setting.
संबंधित नौकरियाँ
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