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Sumerge
Sumerge
201 – 500 Angajați
ConsultanțăLogisticăMarketing
Sumerge este o companie de transformare digitală și consultanță IT care ajută organizațiile să își modernizeze operațiunile prin analiză, gestionarea datelor, automatizarea proceselor de afaceri și dezvoltarea de aplicații. Activitatea sa include automatizarea robotică a proceselor și aplicații cloud, având experiență în sprijinirea organizațiilor din sectorul bancar și guvernamental. Sumerge reunește specialiști în tehnologie pentru a oferi soluții practice care îmbunătățesc eficiența operațională, consolidează experiența clienților și susțin inițiative complexe de transformare digitală.
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Locurile de muncă ale companiei

Associate TechOps and Support Engineer in Cairo (Hybrid)

Support production monitoring, deployments, incident response, and platform reliability as an Associate TechOps Engineer. Maintain operational documentation and assist technical teams in hybrid Cairo-based operations.

EGEgiptHibridNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăInginer de suport
CloudDockerElasticsearchGrafanaKubernetesLinuxMongoDBOpenShiftPrometheusPythonSQL

Descriere

  • Monitor production systems and applications to maintain availability and performance while identifying operational issues promptly.
  • Support deployments, CI/CD pipeline execution, and environment configuration under the direction of senior engineers.
  • Maintain containerized environments using Docker, Kubernetes, and OpenShift, along with IBM Cloud Pak Stacks and related platform services, resolving routine operational issues.
  • Conduct initial incident analysis, troubleshooting, and escalation while contributing to root cause investigations and post-incident reviews.
  • Keep system documentation, operational runbooks, configuration records, and knowledge base articles current.
  • Take part in on-call support, backup verification, disaster recovery tasks, and routine maintenance to meet service-level commitments.
  • Work with Development, Quality, Platform Engineering, and Network teams to sustain reliable production operations and improve support processes.

Cerințe

  • Bachelor’s degree or diploma in Computer Science, Engineering, or a related discipline.
  • 0–1 year of experience in technical operations, production support, system administration, or a comparable technical position.
  • Working knowledge of Linux or Windows administration, CI/CD pipelines, Docker, Kubernetes, OpenShift, Bash, PowerShell, Python, and configuration management.
  • Familiarity with IBM Cloud Pak solutions such as CP4BA, CP4I, and CP4D; Confluent; Elasticsearch; SQL, DB2, and MongoDB databases; and monitoring tools including Grafana and Prometheus.
  • Understanding of networking principles, security practices, identity and access management, backup procedures, disaster recovery, and service reliability.
  • Strong troubleshooting, incident management, analytical, and communication abilities, including the capacity to work within approved SLA and SLO targets.
  • Ability to prioritize work, handle multiple activities, and deliver dependable operational support in a fast-paced production setting.

Locuri de muncă similare

Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăIndustria prelucrătoare
USStatele Unite ale AmericiiNJNew Jersey
120.000 $ – 165.000 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

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