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The Baldwin Group
The Baldwin Group
1 001 – 5 000 Xodimlar
HuquqKonsaltingSog‘liqni saqlash
The Baldwin Group risklarni boshqarish va sug‘urta brokerligi yo‘nalishlariga ixtisoslashgan milliy konsalting kompaniyasidir. Uning xizmatlari tijoriy sug‘urta, xodimlar uchun imtiyozlar, pensiya bo‘yicha maslahat, xususiy risklar va boylikni boshqarish, qayta sug‘urtalash hamda bosh agent yechimlarini qamrab oladi. Kompaniya bozor haqidagi bilimlarini aktivlarni himoya qilish va uzoq muddatli o‘sishni qo‘llab-quvvatlashga qaratilgan moslashtirilgan strategiyalar bilan birlashtirib, turli sohalardagi bizneslar va yuqori sof boylikka ega shaxslar bilan ishlaydi.
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Senior Employee Benefits Client Relationship Manager in Boston

Lead employee benefits strategy and client relationships for complex accounts at The Baldwin Group. Oversee renewals, compliance, plan analysis, and retention.

USAmerika Qo‘shma ShtatlariMAMassachusets
90 000 $ / yil
OfisdaTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlash menejeriSotuv

Tavsif

  • Build and sustain strong relationships with assigned clients.
  • Analyze complex plan performance data and advise clients on plan design and coverage strategy.
  • Keep client plans compliant with federal and state regulations.
  • Lead renewal strategy, covering benefit options, benchmarking, claims experience, contribution modeling, and plan design alternatives.
  • Present quarterly business review findings, dashboard insights, trend analysis, and strategic recommendations.
  • Review, improve, and approve employee communications, including benefit guides.
  • Track compliance deadlines and manage required notices, filings, and plan documents.
  • Work with client success specialists, advisors, and third parties to clarify data needs and resolve issues.
  • Address escalated enrollment discrepancies, eligibility questions, and coverage concerns.
  • Coordinate internal teams on renewals, onboarding, audits, and major client events.
  • Investigate and resolve complex billing problems, claim disputes, and endorsement requests.
  • Mentor colleagues and help improve team processes.

Talablar

  • Bachelor’s degree in business, insurance, finance, or a related field; professional designations are strongly preferred.
  • Current state Life and Health license.
  • At least 4–6 years of employee benefits and account management experience.
  • Proven skill in client service, plan administration, and strategic benefits consulting.
  • Advanced knowledge of employee benefits processes, market dynamics, exposure analysis, funding arrangements, and renewal cycles.
  • Experience working with offshore teams, shared service centers, or third-party partners is preferred.
  • Strong spoken and written communication skills.
  • Ability to present to executive decision-makers and employee groups.
  • Advanced skill in analyzing benefits data and interpreting plan performance.
  • Ability to resolve escalated and highly complex client issues.
  • Strong attention to detail.
  • Ability to manage multiple complex client schedules and competing priorities.
  • Proficiency with agency management systems such as Brokerage Builder, Microsoft Excel, AI-enabled tools, and digital workflow platforms.

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