Vail Health
Vail Health
Vail Health — Eagle va Summit okruglariga xizmat ko‘rsatuvchi notijorat jamoat sog‘liqni saqlash tizimi. Uning tibbiy yordam tarmog‘iga 56 o‘rinli shifoxona, kecha-yu kunduz ishlaydigan shoshilinch yordam xizmatlari, tez tibbiy yordam klinikalari, saraton kasalligini davolash, ko‘krak bezi salomatligi markazlari, yurak-qon tomir xizmatlari, jarrohlik, tug‘ruq, fizioterapiya, ichki kasalliklar, endokrinologiya va xulq-atvor salomatligi xizmatlari kiradi. Tashkilot, shuningdek, jamoatchilik bilan hamkorlik va sog‘liqni saqlash bo‘yicha ma’rifiy tashabbuslarni qo‘llab-quvvatlaydi hamda xizmat ko‘rsatadigan jamoalarda tibbiy yordamdan foydalanish imkoniyati va uning sifatini yaxshilashga e’tibor qaratadigan tibbiyot mutaxassislari va yordamchi guruhlarni birlashtiradi.

Remote Customer Service Specialist at Vail Health

Vail Health is seeking a remote Customer Service Specialist to address patient and insurance inquiries across its healthcare system. The role includes payment processing, refunds, call queue management, and patient account documentation.

Tavsif

  • Address patient and insurance concerns through calls, voicemails, written correspondence, and in-person interactions
  • Confirm patient balances, collect payments, and record transactions in the appropriate system
  • Coordinate with colleagues to resolve patient accounts
  • Process incoming mail and issue patient refunds when required
  • Complete cash posting, billing activities, and patient follow-up as needed
  • Answer at least 95% of calls routed to assigned Customer Service Call Center queues
  • Maintain complete records of account activity in the patient accounting system

Talablar

  • At least one year of healthcare experience is preferred, whether in a physician practice, hospital, or admissions setting
  • Must primarily live and work in one of these states: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin

Imtiyozlar

  • Competitive compensation
  • Four weeks of paid parental leave
  • Housing assistance programs
  • Childcare reimbursement
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition assistance
  • Student loan repayment for existing loans
  • Specialty certification reimbursement
  • Annual supplemental education funds
  • Up to five weeks of paid time off during the first year, increasing annually
  • 403(b) retirement plan with immediate employer matching
  • Life insurance coverage
  • Short- and long-term disability coverage
  • Up to $1,000 per year for wellness expenses
  • Recreation discounts
  • Pet insurance

O‘xshash ish o‘rinlari