Vail Health
Vail Health
Vail Health — Игл және Саммит округтеріне қызмет көрсететін коммерциялық емес қоғамдық денсаулық сақтау жүйесі. Оның медициналық көмек көрсету желісіне 56 орындық аурухана, тәулік бойы жұмыс істейтін жедел жәрдем қызметі, шұғыл көмек көрсету клиникалары, онкологиялық көмек, сүт безі денсаулығы орталықтары, жүрек-қантамыр қызметтері, хирургия, босандыру, физиотерапия, ішкі аурулар, эндокринология және мінез-құлық денсаулығы қызметтері кіреді. Ұйым сондай-ақ қоғаммен байланыс пен денсаулық сақтау саласындағы ағарту бастамаларын қолдайды, қызмет көрсететін қауымдастықтар үшін медициналық көмекке қолжетімділік пен оның сапасын жақсартуға бағытталған медицина мамандары мен қолдау топтарын біріктіреді.

Remote Customer Service Specialist at Vail Health

Vail Health is seeking a remote Customer Service Specialist to address patient and insurance inquiries across its healthcare system. The role includes payment processing, refunds, call queue management, and patient account documentation.

Сипаттама

  • Address patient and insurance concerns through calls, voicemails, written correspondence, and in-person interactions
  • Confirm patient balances, collect payments, and record transactions in the appropriate system
  • Coordinate with colleagues to resolve patient accounts
  • Process incoming mail and issue patient refunds when required
  • Complete cash posting, billing activities, and patient follow-up as needed
  • Answer at least 95% of calls routed to assigned Customer Service Call Center queues
  • Maintain complete records of account activity in the patient accounting system

Талаптар

  • At least one year of healthcare experience is preferred, whether in a physician practice, hospital, or admissions setting
  • Must primarily live and work in one of these states: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Massachusetts, Maryland, Michigan, North Carolina, New Jersey, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, or Wisconsin

Артықшылықтар

  • Competitive compensation
  • Four weeks of paid parental leave
  • Housing assistance programs
  • Childcare reimbursement
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition assistance
  • Student loan repayment for existing loans
  • Specialty certification reimbursement
  • Annual supplemental education funds
  • Up to five weeks of paid time off during the first year, increasing annually
  • 403(b) retirement plan with immediate employer matching
  • Life insurance coverage
  • Short- and long-term disability coverage
  • Up to $1,000 per year for wellness expenses
  • Recreation discounts
  • Pet insurance

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