American Military University
American Military University
1 001 – 5 000 Xodimlar
KonsaltingMudofaaSog‘liqni saqlash
American Military University harbiy xizmatchilar, ishlaydigan kattalar va fuqarolik ta’lim oluvchilarga xizmat ko‘rsatuvchi akkreditatsiyadan o‘tgan onlayn universitetdir. American Public University System tarkibida u kasbiy rivojlanish va masofaviy ta’limga moslashtirilgan moslashuvchan bakalavriat hamda magistratura ta’limini taqdim etadi. Universitetning akademik yo‘nalishlari qatoriga kiberhimoya va kosmik tadqiqotlar kabi sohalar kiradi; uning missiyasi talabalarni global jamiyatda xizmat qilish, yetakchilik va professional hayotga tayyorlashdan iborat.

Remote Academic Advisor - American Military University

Advise American Public University System students on online degree planning, academic progress, and program completion. Support military and public service communities through remote communication and student-focused guidance.

Tavsif

  • Advise students on academic options and progress toward program completion
  • Communicate remotely through email, phone, chat, webinars, videos, social media, and other channels
  • Build relationships with prospective, current, and returning students while representing the university
  • Answer questions about advising, programs, policies, campus and form navigation, and student concerns
  • Conduct outreach and provide guidance on appropriate next steps
  • Document every student interaction accurately
  • Review degree-plan change requests and explain credit effects, completion timelines, and planning considerations
  • Use inquisitive, appreciative, developmental, and prescriptive advising approaches as appropriate
  • Track student behavior trends and support targeted outreach and process improvements
  • Maintain knowledge of distinct student populations and programs to provide relevant advice
  • Encourage and guide students toward successful program completion
  • Meet service-level agreements and departmental service standards
  • Evaluate processes and policies and recommend improvements
  • Participate in professional development, committees, task forces, university organizations, and industry groups such as NACADA
  • Coordinate with university departments on students’ behalf
  • Perform additional duties as assigned

Talablar

  • Bachelor’s degree from an accredited institution
  • Strong oral and written communication skills
  • Bilingual English/Spanish ability is highly preferred
  • Strong interpersonal skills, including influence, persuasion, elicitation, and active listening
  • Understanding of student development theory
  • Strong student and customer service skills
  • Ability to provide effective guidance in ambiguous or unstructured situations
  • Ability to manage competing tasks under tight deadlines with minimal supervision
  • Sound, objective judgment and decision-making
  • Ability to work across multiple systems and adapt to continuing technology changes
  • Optimistic and positive approach
  • Creativity
  • Critical-thinking ability
  • Problem-solving ability
  • Ability to adapt quickly to change
  • One year of professional office experience, preferably in higher education or academic advising
  • Knowledge of undergraduate and graduate student development theory
  • Knowledge of academic advising theory and established best practices
  • Experience influencing, informing, and persuading students about complex academic matters is a plus
  • Experience supporting students from diverse cultural, socioeconomic, and academic backgrounds is desirable
  • Availability Monday through Thursday from 11:30 a.m. to 8 p.m. EST and Friday from 8 a.m. to 4:30 p.m. EST

Imtiyozlar

  • Ongoing professional development and educational opportunities
  • Equal opportunity employment
  • Compensation and benefits details available upon request for eligible residents of states with applicable pay-transparency requirements

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