American Military University
American Military University
American Military University एक मान्यता प्राप्त ऑनलाइन विश्वविद्यालय है, जो सैन्यकर्मियों, कामकाजी वयस्कों और नागरिक विद्यार्थियों को शिक्षा प्रदान करता है। American Public University System के हिस्से के रूप में, यह करियर विकास और दूरस्थ शिक्षा को ध्यान में रखकर लचीले स्नातक और स्नातकोत्तर कार्यक्रम उपलब्ध कराता है। इसके शैक्षणिक क्षेत्रों में साइबर रक्षा और अंतरिक्ष अध्ययन जैसे विषय शामिल हैं। इसका मिशन वैश्विक समाज में सेवा, नेतृत्व और पेशेवर जीवन के लिए विद्यार्थियों को तैयार करना है।

Remote Academic Advisor - American Military University

Advise American Public University System students on online degree planning, academic progress, and program completion. Support military and public service communities through remote communication and student-focused guidance.

विवरण

  • Advise students on academic options and progress toward program completion
  • Communicate remotely through email, phone, chat, webinars, videos, social media, and other channels
  • Build relationships with prospective, current, and returning students while representing the university
  • Answer questions about advising, programs, policies, campus and form navigation, and student concerns
  • Conduct outreach and provide guidance on appropriate next steps
  • Document every student interaction accurately
  • Review degree-plan change requests and explain credit effects, completion timelines, and planning considerations
  • Use inquisitive, appreciative, developmental, and prescriptive advising approaches as appropriate
  • Track student behavior trends and support targeted outreach and process improvements
  • Maintain knowledge of distinct student populations and programs to provide relevant advice
  • Encourage and guide students toward successful program completion
  • Meet service-level agreements and departmental service standards
  • Evaluate processes and policies and recommend improvements
  • Participate in professional development, committees, task forces, university organizations, and industry groups such as NACADA
  • Coordinate with university departments on students’ behalf
  • Perform additional duties as assigned

आवश्यकताएँ

  • Bachelor’s degree from an accredited institution
  • Strong oral and written communication skills
  • Bilingual English/Spanish ability is highly preferred
  • Strong interpersonal skills, including influence, persuasion, elicitation, and active listening
  • Understanding of student development theory
  • Strong student and customer service skills
  • Ability to provide effective guidance in ambiguous or unstructured situations
  • Ability to manage competing tasks under tight deadlines with minimal supervision
  • Sound, objective judgment and decision-making
  • Ability to work across multiple systems and adapt to continuing technology changes
  • Optimistic and positive approach
  • Creativity
  • Critical-thinking ability
  • Problem-solving ability
  • Ability to adapt quickly to change
  • One year of professional office experience, preferably in higher education or academic advising
  • Knowledge of undergraduate and graduate student development theory
  • Knowledge of academic advising theory and established best practices
  • Experience influencing, informing, and persuading students about complex academic matters is a plus
  • Experience supporting students from diverse cultural, socioeconomic, and academic backgrounds is desirable
  • Availability Monday through Thursday from 11:30 a.m. to 8 p.m. EST and Friday from 8 a.m. to 4:30 p.m. EST

लाभ

  • Ongoing professional development and educational opportunities
  • Equal opportunity employment
  • Compensation and benefits details available upon request for eligible residents of states with applicable pay-transparency requirements

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